Repair? A brand new guitar? Yeah, that always sits well with the proud owners. And that is one of my points.
Good for you if you can make such distinctions. But again, not everyone can.
What has he got to lose if he states the basic rate and it turns out that the owner is lying and it really needs repair? Nothing, coz he can refuse to work on it. What can the owner gain if he lies about the real condition of the guitar? Nothing coz the luthier will see the real problem of the guitar and charge accordingly anyway.
Who is the loser here? Not the luthier coz he did not waste time and money traveling. It is the customer who realizes that paying 2.8k to setup an 8k guitar is not worth it. Yet the customer feels compelled to agree after spending time and money.
In this age, people maximize resources by using technology to find the best deals for their requirements. Our local luthiers are too far away from each other. Do you expect all customers to go to each of these luthiers to ask for a basic rate? We are not talking about choosing guitars from several stores inside a mall. We are talking about luthiers who live in Quezon City, Sta Ana, Sucat, Rizal, Ermita, and other places.
I am a satisfied customer of Arie and Micsis. Both of them gave me quotes before I brought my guitars. I want to try Jun coz he is near the place where I will stay in Makati.
You believe that he is doing the right thing? Good for you. I used to be with sales and I used to be a product manager. I know how to treat customers and I know about pricing. Perhaps that is the reason why I don't like the way he works.
This is how I believe luthiers should indicate their rates:
Luthier A Basic setup: P x,xxx.00
Includes:
Saddle height adjustment
Pickup height adjustment
Intonation
Nut adjustment
Fret leveling
Truss rod adjustment
Replacement parts and additional services will be charged accordingly
Luthier B Basic setup: P xxx.00
Includes:
Saddle height adjustment
Pickup height adjustment
Intonation
Replacement parts and additional services will be charged accordingly