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Author Topic: (FUP) or the Fair Usage Policy of Smart/PLDT  (Read 9809 times)

Offline charlesdavidlim

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(FUP) or the Fair Usage Policy of Smart/PLDT
« on: May 01, 2013, 05:01:04 PM »
Lately I have been experiencing an extreme slow Internet Connection (SmartBRO Canopy). Then as an impulse from a subscriber like me, I called the SmartBRO hotline to check on my account status. After logging in my (SRN) Service Reference Number, a voice prompt told me that I have reached the total volume allocation of the month. And so I did researching about that and read some blogs that a 15GB per month allocation was made per subscriber. Meaning that would be 500MB per day at most!

http://www.pldthome.com/mybroFUP <--- "About myBro’s Fair Usage Policy. myBro understands your need for fast and reliable connectivity, and is obligated to efficiently manage the network to guarantee that all subscribers have fair access to network resources. myBro has adopted a Fair Usage Policy to provide the best fixed wireless internet experience to all subscribers.

Conditions Covering Fair Usage Policy. Certain peer-to-peer and machine-to machine software/applications are used by customers to send and receive files containing very large amounts of data. These activities may cause network congestion and can negatively impact the quality of service that other subscribers will experience. myBro fulfils a service level that is based on equitable share of network resources among all of its customers. Thus, the service level and/or connectivity to users of peer-to-peer and machine-to-machine software/applications is modulated to ensure that all customers get the best fixed wireless Internet experience.

Upon reaching the optimum volume allocation for a single user, the subscriber will still be able to enjoy unlimited access to the Internet, but at a lower speed. This was implemented to manage overall internet usage and to ensure that all myBro subscribers can enjoy satisfactory internet service.

Ensuring Fair Usage For All. myBro intends to preserve the integrity of the network in order to provide all customers with high quality fixed wireless Internet services.   myBro reserves the right to suspend or terminate service to customers whose practices or use of the internet far exceeds that of a personal consumer and, as a result, impairs the quality of service that other customers experience. myBro also reserves the right to modify the Fair Usage Policy without immediate notice in order to maintain the integrity of its network services."


I will be sharing the facebook page that is against this policy:

http://www.facebook.com/pages/Protest-Against-Mybros-Fair-Usage-Policy/585363704830418

Please spread the news! This is unfair and corrupt!
No glove. No love.

Offline trxter41

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #1 on: May 02, 2013, 02:32:18 AM »
i'm also a smart/pldt subscriber and i say bullshait to this kind of policy. "fair usage" wtf is that?

bat di na lang sabihan na you only have a 5gb download limit or you are almost at 5 gb download.

Offline charlesdavidlim

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #2 on: May 02, 2013, 09:45:07 AM »
unlimited but limited.
No glove. No love.

Offline riffscreamer

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #3 on: May 04, 2013, 09:17:11 AM »
Filed a complaint and signed the petition. Buti nalang kamo April ang end ng contract ko with SmartBro. Di nako nagrenew.

Someone from tipidpc.com said na yung data cap is at 15gb per month. Which is around 500mb per day. Sobrang nakakatawa considering yung bago kong plan na Globe DSL, 7GB ang data cap PER DAY.

Offline leonard

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #4 on: May 08, 2013, 11:58:15 PM »
this is just not fair! I will get my smart bro disconnected as soon as possible.


Offline skrumian

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #5 on: May 09, 2013, 09:07:25 AM »
haven't experienced it yet. Smart Bro Canopy user.

kaso kapag naexperience ko ito, yari kase nasa contract pa ako.  at ang pinirmahan kong plan ay unlimited which means no data capping.

may nangyayari ba kapag nagreklamo sa ntc?
« Last Edit: May 09, 2013, 09:20:47 AM by skrumian »
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Offline loubs_king

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #6 on: September 27, 2013, 09:54:01 AM »
Mag dsl ka nalang...

No limit si PLDT...
I have been downloading too much, using my bw too much also...

At least 2pc sa bahay, tapos may cp and tablet pa...
Hindi naman bumabagal...
Kung ano yung allocated bw, yun din bigay ni pldt sa dsl...

Sabi sa rainmeter ko, DL:1.9tb UL:325.4gb... :lol:
Pero ndi ko alam kung mula kailan yung binilang nya...
Yung pc na gamit ko ay 3months old pa lang...  :idea:
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Offline CeL1916

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #7 on: September 28, 2013, 07:33:18 AM »
Mag dsl ka nalang...

No limit si PLDT...
I have been downloading too much, using my bw too much also...

At least 2pc sa bahay, tapos may cp and tablet pa...
Hindi naman bumabagal...
Kung ano yung allocated bw, yun din bigay ni pldt sa dsl...

Sabi sa rainmeter ko, DL:1.9tb UL:325.4gb... :lol:
Pero ndi ko alam kung mula kailan yung binilang nya...
Yung pc na gamit ko ay 3months old pa lang...  :idea:

3 months lang naka 1.9 TB ka na? Dami mo porn no? Hahaha
PM Transaction References: Rmansh/Miong_Magno/Pentagram_x/Julandmic09/Vanhatred/Liway77/cyrus2477/jracz_28/ichigo02/
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Offline loubs_king

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #8 on: September 28, 2013, 09:08:39 AM »
3 months lang naka 1.9 TB ka na? Dami mo porn no? Hahaha

Ndi po ako mahilig sa porn... :-o

Movies, series.... :-D

Yung Game of Thrones pa lang 51Gb na yung Season 1-3... :cry:

Buti nalang 1tb yung Hdd ng laptop ko...
TApos may 2 External pa ako, 320Gb at 640Gb... ^-^
-------------------------------------------------
Loubert
loubs_king@yahoo.com

Offline loubs_king

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #9 on: September 28, 2013, 09:11:28 AM »
Eto po screen clipping ng Rainmeter ko...

-------------------------------------------------
Loubert
loubs_king@yahoo.com

Offline grasyaps

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #10 on: September 28, 2013, 10:00:57 AM »
SMART has become the biggest thief sine Janet Napoles
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Offline CeL1916

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Re: (FUP) or the Fair Usage Policy of Smart/PLDT
« Reply #11 on: September 28, 2013, 11:36:02 AM »
Ndi po ako mahilig sa porn... :-o

Movies, series.... :-D

Yung Game of Thrones pa lang 51Gb na yung Season 1-3... :cry:

Buti nalang 1tb yung Hdd ng laptop ko...
TApos may 2 External pa ako, 320Gb at 640Gb... ^-^

Haha, nagbibiro lang ako man! 51GB 3 season lang, laki nun.. Ako mkv 720p okay nako!

BTT:

Kahit globe wimax may capping, 20GB a month..
PM Transaction References: Rmansh/Miong_Magno/Pentagram_x/Julandmic09/Vanhatred/Liway77/cyrus2477/jracz_28/ichigo02/
thenameisjm/teddy_munoz/Xelly/haha/ekoy08/kalel_23/sensei_24/lucky/drahcirnna24/r_chino/ilikecarrots