Audiophile: feedbacks

[bill_navarette]

Well it seems that not only AFTER SALES is bad, but also DURING SALES. haha.

Actually I think the reason why they do not put price tags is para makapagpatong sila sa price for their benefit.

Note that we can purchase as CASH or CREDIT basis (using citibank, hsbc, others). Even Cheques pwede bsata managers cheq, meron lang minimum amount I think.

Pag CASH they can put additional on top of the selling amount, sa kanila na yun. I think ganun yun. Kaya best siguro bumili using credit card, then cannot get their 'patong' immediately kase banks will pay the store and not the sales agent.

I think lang.

[bill_navarette]

I think as of this year i purchased these from audiophile.

In Festival Mall: Ibanez TS9
In MCS: Ibanez TBX30 and Ibanez Tone Lok DE7

Sana wag masira yung TS9 at DE7, pag nangyari nakaw talagang Marikina na punta ko neto. bad trip.

[constipation]

I want to share this guys, last time pumunta ako sa main nila sa Paco paz st. to buy fretwire then  pinarada ko scooter ko sa labas nila kasama kopa Gf ko angkas ko, nang papasok na kami bubuksan pinto nila biglang humarang yung guard sbay sabing" bakit kayo papasok? bibili ba kayo?' grabe nag-init yung ulo ko at parang napahiya ako sa gf ko im not expecting na ganun ang i-aaproach sa akin sabay tinitigan ko ng masama sabay sabi ko" kaya nga kami papasok eh dahil may bibilhin kami sa loob sa tiningin mo ba magpapalamig lang kami sa loob? sabay tahimik yung guard.

Sana turuan nila ng proper values yung kanilang mga security personnel to approach nicely hindi porket naka short eh hindi na bibile o walang buying power,in the marketing world" lahat ay potential buyer or customer" Saka kailangan pa bang pumorma ako ng bonggang bongga? eh taga sta ana lang ako so napakalapit lang namin sa main nila.

Kung may topak ako nung mga araw na iyun" BAKA NASAMPAL KO NG WALLET YUNG MUKHA NUNG HAYOP NA GUARD NA YUN  

Hindi na ako babalik sa store na ito.

[jefisipbata]

well, madami talagang horror stories pagdating sa mga music store staff, mapa AP, PP, JB. sa TMS wala pa naman ako nabalitaan, and personally they have the best customer service among the music stores here. ang ginagawa ko na ngayon pag may kailangan ako bilhin sa AP eh mag PM kay sir chad, para pagdating ko dun sa store nila (AP main), asikasong asikaso  

[kiiimpoiii]

bro mag ingat kau sa audiophile items ha... yung warehouse kasi nila binaha nuong ondoy kea malamang some items ay nirepair lang hndi fully replaced.... pwede nilang sabhin na brandnew yung item dahil malinis naman pero ang totoo nun nabaha pala....

nalaman ko yun nung magparepair kame ng OLD PA system namin sa church sabi nila balik na lang after 2 months mga january 2010 kme nagpunta dun so ayun ... ang sabi samin nung nkausap namin dun sa warehouse nila balik na lang kame madami daw kasi silang inaaus na items na nabahaan including their items...

[constipation]

bro mag ingat kau sa audiophile items ha... yung warehouse kasi nila binaha nuong ondoy kea malamang some items ay nirepair lang hndi fully replaced.... pwede nilang sabhin na brandnew yung item dahil malinis naman pero ang totoo nun nabaha pala....

nalaman ko yun nung magparepair kame ng OLD PA system namin sa church sabi nila balik na lang after 2 months mga january 2010 kme nagpunta dun so ayun ... ang sabi samin nung nkausap namin dun sa warehouse nila balik na lang kame madami daw kasi silang inaaus na items na nabahaan including their items...

 

[chad evans]

Actually I think the reason why they do not put price tags is para makapagpatong sila sa price for their benefit.

i believe...bawal nga yung hindi nila (Audiophile) paglalagay ng Price Tag. Di ba may "Price Tag Law" tayo?

The Price Tag Law, as embodied in R.A. 7394, requires that all consumer products sold in retail to the public shall bear an appropriate price tag, label or marking indicating the price of the article. Such consumer products shall not be sold at a price higher than that stated therein.

[jamming_papu]

^ my technique at AP is to estimate the salesperson. be a really friendly customer, then i'll ask the price of this specific item na wala silang stock at the moment or something na alam kong binebenta nila pero wala sa shop at the moment. so kung wala silang stock, nilalabas nila yung SRP list for all items in their brand and inventory. boom! andun na lahat, wala na silang pwedeng idahilan.  

[pualux]

binaha yung warehouse nila? nako pohh....pa'no yung mga nabili kong gear galing AP...

[Fret_warrior]

I want to share this guys, last time pumunta ako sa main nila sa Paco paz st. to buy fretwire then  pinarada ko scooter ko sa labas nila kasama kopa Gf ko angkas ko, nang papasok na kami bubuksan pinto nila biglang humarang yung guard sbay sabing" bakit kayo papasok? bibili ba kayo?' grabe nag-init yung ulo ko at parang napahiya ako sa gf ko im not expecting na ganun ang i-aaproach sa akin sabay tinitigan ko ng masama sabay sabi ko" kaya nga kami papasok eh dahil may bibilhin kami sa loob sa tiningin mo ba magpapalamig lang kami sa loob? sabay tahimik yung guard.

Sana turuan nila ng proper values yung kanilang mga security personnel to approach nicely hindi porket naka short eh hindi na bibile o walang buying power,in the marketing world" lahat ay potential buyer or customer" Saka kailangan pa bang pumorma ako ng bonggang bongga? eh taga sta ana lang ako so napakalapit lang namin sa main nila.

Kung may topak ako nung mga araw na iyun" BAKA NASAMPAL KO NG WALLET YUNG MUKHA NUNG HAYOP NA GUARD NA YUN  

Hindi na ako babalik sa store na ito.

na-high blood ako dito ah hehehe.

ako na expirience ko sa audiophile sa alimall, doon pa sila dati nakapwesto sa itaas.
nagtanong ako sa price ng ibanez prestige,, simple lang ang sagot nila..... MAHAL YAN!!!...   WT... ang layo ng sagot hehehe. kaasar!!

[jeo]

Email a complaint directly sa manufacturer/brands that they are distributing. They will be given sanctions pag dumami yung complaint or ibibigay sa ibang distribution company yung certain brand na yun.
Anyway which has the best, among the worst, after sales service music equipment stores ba dito sa atin? I mean all of them give worst after sales, among them who is better?

[masterchoxter]

Email a complaint directly sa manufacturer/brands that they are distributing. They will be given sanctions pag dumami yung complaint or ibibigay sa ibang distribution company yung certain brand na yun.
Anyway which has the best, among the worst, after sales service music equipment stores ba dito sa atin? I mean all of them give worst after sales, among them who is better?

I agree with the statements in bold letters above... in general...

[karlwilson]

wtf! 

[pao2pao16]

and well... you really cant expect much from employees making low low low salaries

Ahh. No.

[constipation]

Ahh. No.

hahh palitan mo nayang avatar mo natatakot ako everytime na nakikita koyan naalala ko yung isang character sa pans labyrinth 

[sargento]

humarang yung guard sbay sabing" bakit kayo papasok? bibili ba kayo?'

Ang angas naman ng p*t*ng in*ng yan!!! ako nabasa ko lang nag init na ulo ko, pano pa kaya kung sa akin sabihin yan??!?

[pualux]

na-high blood ako dito ah hehehe.

ako na expirience ko sa audiophile sa alimall, doon pa sila dati nakapwesto sa itaas.
nagtanong ako sa price ng ibanez prestige,, simple lang ang sagot nila..... MAHAL YAN!!!...   WT... ang layo ng sagot hehehe. kaasar!!

pare read my post sa first page ng thread na'to, same na same tayo ng experience lol!!

[red_hot]

Mas ok pa sa RJ kahit na siksikan ang guitara makikita mo yung mga price....
unlike sa AP sus para mahihiya kang magtanung ng price, kase kada tanung mo
titingnan pa sa price list nila then palubag na may discount pa toh.....

[shredmaestrobri]

I've had lots of experiences with Audiophile and most of them are good. May 1 time lang nagtatanong lang ako about stereo cables thing na parang pinagtaasan lang ako ng boses na galit kasi I was asking and thinking of possible alternatives that I wanted to verify that might work. Sa Audiophile Ali Mall yun by the guy na medyo malaki built ng katawan.

Other than that, I'm a happy customer ng Audiophile. They really have good products and the representatives from the store like mcf and chadrobles of PM have been very nice to answer my queries.

[Fret_warrior]

pare read my post sa first page ng thread na'to, same na same tayo ng experience lol!!

hehehe, oo nga, kung mayaman lang ako, papakainin ko ng credit card ang maangas na yon, buti nalng mahirap ako 

but in term of "KABAITAN" wala parin tatalo sa TMS sa alimall cubao , wag sana lalaki ulo hehehe.

[ernestjulian]

basta issue ko lang sa kanila bakit di na lang nila ilagay yung price ng item .....
as a consumer yun muna ang inaalam natin kung pasok ba sa budget....
minsan pagnagtatanung ka with the facial reaction na parang gusto nila
sabihin na "bibili ka ba or magttanung ka lang".... 

oo bro tama ka dito, nakakapikon no? ganyan din experience ko sa kanila.

[Al_Librero]

The only Audiophile branch I enjoy visiting is in Festival Mall Alabang. Great great customer service. I always felt an air of indifference at MCS, Ali Mall and MOA. Boni would be the same if not for Lito (is he still there?).

Going to the main branch is only worthwhile to me because of how MASS (particularly MCF and Chad) takes care of me as a client. When I thought my amp was broken, they didn't tell me to bring it to Marikina myself. They asked me to return to them before the warranty expires and they'll take care of the rest. I had assumed it was standard procedure. Now, based on your accounts, hindi pala?

[skrumian]

wow, two threads regarding audiophile service. they're something then.

[galingnamanon]

wow, two threads regarding audiophile service. they're something then.

hehe..mukhang same person gumawa ng threads bro..but just the fact na madami me similar experiences is not good nga..sad..

[r_chino18]

The only Audiophile branch I enjoy visiting is in Festival Mall Alabang. Great great customer service. I always felt an air of indifference at MCS, Ali Mall and MOA. Boni would be the same if not for Lito (is he still there?).

truly.. madali at maayos kausap.. when you ask for a price, kukunin nung personnel yung price list niya tapos sasabihin niya yung price.. never ko dun na-encounter na sinagot ako ng "mahal yan ser" and the likes, no matter what i'm wearing.. lol..