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Author Topic: Your Music Store experience / I Hate Bad Staff ng Music Store *merged*  (Read 55360 times)

Offline donald

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Re: top 5 sales person and music stores in metro manila
« Reply #25 on: February 15, 2007, 11:22:33 PM »

See? Kelangan lang talagang ma-trigger yung obsessive-compulsive tendencies ng tao para makabenta ka ng item e. Problema sa ibang attendants very unprofessional! Dapat sigurong na s-screen ng husto ng management ng music stores kung sino yung karapat dapat na employees na haharap sa customer! :-o

[/quote]

yup, i agree jan. hindi kamut magaling kang magdrums, gitara etc.., pwede ka na maging attendant. :-D

Offline powercharge

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Re: top 5 sales person and music stores in metro manila
« Reply #26 on: February 15, 2007, 11:47:46 PM »
Naka-relate agad ako sa topic na to. I had similar experiences both on JB and Perfect Pitch stores.

JB Megamall is the worst. The attendants there don't want to attend. Pag nagtanong ka, mukhang bwisit pa.

IN JB Park Square1, everytime I ask for a A and K Zildjian series, they recommend the cheaper models.

Perfect Pitch in megamall is not that great too. When I asked about the Sabian HHX, they told me it's expensive.

The trick is push them to do their job. What I do is I ask them to search the pricelist for various models that I want. Kukulitin ko talaga sila na kunin pa yung items sa display or stock room so I can see it.

We have customer rights kaya don't be intimidated by these sales people.

Offline danleo

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Re: top 5 sales person and music stores in metro manila
« Reply #27 on: February 16, 2007, 05:30:06 AM »
Mga pareng drummers, hehehehe. Ishare ko lang po ito. Similar po kasi ang thread na toh sa amin sa guitarcentral. Pwde niyo rin icheckout kasi its 10pages na pra you could know what music store to avoid. hehehehehe.Its entitled: bwisit na tindero sa music store -> http://talk.philmusic.com/board/index.php/topic,27376.0.html
« Last Edit: February 16, 2007, 05:31:35 AM by danleo »
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Offline waybine

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Re: top 5 sales person and music stores in metro manila
« Reply #28 on: February 16, 2007, 08:21:15 AM »
I was 100% sure of purchasing a Sonor kit that day, but I ended-up buying a Pearl instead.  Yun na yun ....  :-D
Thanks to sir Emer(?) Santiago. 






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Offline vdonati_fan

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Re: top 5 sales person and music stores in metro manila
« Reply #29 on: February 16, 2007, 01:32:34 PM »
Sana may mga account yung mga store attendants dito sa Philmusic para makita nila kung ano ang reaction natin sa kanila...hehe
"Praise Him with drums and dancing...Praise Him with cymbals. Praise Him with loud cymbals."- Psalms 150:4-5


Offline Bammbamm

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Re: top 5 sales person and music stores in metro manila
« Reply #30 on: February 16, 2007, 09:41:24 PM »
Sana may mga account yung mga store attendants dito sa Philmusic para makita nila kung ano ang reaction natin sa kanila...hehe



 :-D Meron yan, di lang nag c-comment. Basta totoo lang ang sasabihin nyo't wala kayong malisya kundi ma improve ang customer service nila, walang masama dun 8-)

Anyway,galing ako sa isang music store kanina ulit, binalikan ko yung hihat na A custom. Malayo pa ko,salubong yung isa,tanong ano hanap ko. Sagot ko tanong nya,hanap sya sa pricelist,tanong sya sa kasama nya- wala daw silang stock.
 So try ko nlang yung hats na na try ko na the other day dun din sa store nila. Kwento-kuwento ,tanong tanong,hampas dito,hampas dun.

Nagbebenta daw sila ng pa isa-isang hihats! Pero actually,puro top hat ng regular K lang ang available,mga napag iwanan ng kapares na bottom hats :lol:
Binili ko yung A custom hats nila kahit 13" talaga hanap ko kasi ok din naman tunog e. Pino-polish pa nung attendant yung hats bago ilagay sa bag,pero sabi ko,huwag na, dyahi e. Tawa lang sila. Tinanong ako nung attendant kung tumatambay daw ako dito sa Philmusic, sabi ko oo.Sinabi ko din yung account name ko sa kanya.Maganda kasing malaman nila kung ano ang impression natin sa kanila,diba?

So far, so good naman lahat ng napuntahan ko lately. Malaking improvement ang napansin ko,although ang JB sa ngayon, hindi pa din kasing accomodating na tulad noon na kami mismo ang umuusyoso sa pricelist nila kahit di naman kami bumibili :-D

Target ko next year makabuo ng Sabian Hand-Hammered set. Sigurado wala ako magiging problema dito,madami pa ko makukuhang regalo! :lol:
So Be It.

Offline Jim Ayson

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Re: top 5 sales person and music stores in metro manila
« Reply #31 on: February 17, 2007, 01:19:05 PM »
Sa Salonga Cubao naging mabait na yung mga tao sakin doon kasi akala nila ka-close ko si sir Jericho haha.

Teka, pa-PM nga yung mga store at branches na dapat kong iwasan, please? Salamat!

Nahhh - please post this in public so we all know.

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Offline bloodshedd

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Re: top 5 sales person and music stores in metro manila
« Reply #32 on: February 19, 2007, 12:30:47 AM »
hmmm... It wasnt like that in my old branch...
what happened???
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Offline sandythedrummer

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CALLING RJ AUTHORITIES!!!
« Reply #33 on: June 05, 2008, 10:40:22 AM »
CALLING RJ AUTHORITIES!!!

Your Galleria sales guy is worst in the World!!!

Grabe i'm planning to buy pa naman sana kaso he just stared at me thinking "Wala namang pambile ito eh". Well sorry for assuming pero yun yung impression nila to me, nasanay kasi ako sa JB/TMS na talagang alaga ako kasi they know i'm a consistent buyer.

Tsk tsk! RJ staffs are GRUMPY! Smile, assist, and offer your products!!

Anu ba naman yan! They're not accommodating!
Sorry kung offending pero i think they need to hear this.

Disclaimer: Hindi po ako galit while making this, i'm just thinking na it's better for them na ayusin to kasi gumaganda na competition ng market. And besides Sales staff should be the most friendly and not intimidating people. La lang. Sana makarating sa kinauukulan. :mrgreen:
« Last Edit: June 05, 2008, 10:44:36 AM by sandythedrummer »
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Offline carl20

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Re: CALLING RJ AUTHORITIES!!!
« Reply #34 on: June 05, 2008, 10:53:34 AM »
I have the same experience sir with the Glorietta staffs din. Badtrip nga talaga.
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Offline slowhandpal

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Re: CALLING RJ AUTHORITIES!!!
« Reply #35 on: June 05, 2008, 11:14:23 AM »


sa SM palapala kabaligtaran, mababait don lahat!

Offline sandythedrummer

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Re: CALLING RJ AUTHORITIES!!!
« Reply #36 on: June 05, 2008, 11:18:07 AM »

sa SM palapala kabaligtaran, mababait don lahat!

Sana Dalhin sa Galleria yung sa PALAPALA! Hehehe!!! Pero infainess yung nasa Parksquare eh okay naman sana kaso suplado lang pero muka namang mabait! Hehehe!!
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Offline pmack

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Re: CALLING RJ AUTHORITIES!!!
« Reply #37 on: June 05, 2008, 12:19:29 PM »
CALLING RJ AUTHORITIES!!!

Your Galleria sales guy is worst in the World!!!

Grabe i'm planning to buy pa naman sana kaso he just stared at me thinking "Wala namang pambile ito eh". Well sorry for assuming pero yun yung impression nila to me, nasanay kasi ako sa JB/TMS na talagang alaga ako kasi they know i'm a consistent buyer.

Tsk tsk! RJ staffs are GRUMPY! Smile, assist, and offer your products!!

Anu ba naman yan! They're not accommodating!
Sorry kung offending pero i think they need to hear this.

Disclaimer: Hindi po ako galit while making this, i'm just thinking na it's better for them na ayusin to kasi gumaganda na competition ng market. And besides Sales staff should be the most friendly and not intimidating people. La lang. Sana makarating sa kinauukulan. :mrgreen:

EXACTLY!!! i was there yesterday! nanonood sila ng TV. and ganun din, they weren't very accommodating. granted that i was only looking around and not really planning on buying anything on that particular visit. still, kahit a little customer courtesy man lang wala.

Sayang ang dami pa namang new stuff na ang sarap sana tingnan o kalikultin ng konti. pero nawalan na ako ng gana.
« Last Edit: June 05, 2008, 12:20:32 PM by pmack »

Offline autoexec

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Re: CALLING RJ AUTHORITIES!!!
« Reply #38 on: June 05, 2008, 02:11:03 PM »
badtrip yung mga ganon. bebenta benta sila tapos sila suplado. natatawa na lang ako minsan. haha..
...

Offline intake

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Re: CALLING RJ AUTHORITIES!!!
« Reply #39 on: June 05, 2008, 02:31:53 PM »
dapat gayahin nila yung mga taga JB/TMS!
nako kapag pinairal nila yan dito, pwede silang mapaalis sa trabaho!  :lol: requirement dapat ang mga traits na yan eh.
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Offline autoexec

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Re: CALLING RJ AUTHORITIES!!!
« Reply #40 on: June 05, 2008, 03:42:59 PM »
Di ko makita yung point kung pano nila nagagawang mag sungit sa mga customers, haha..
OT: parang yung mga dating saleslady sa CD-R King! :-D
...

Offline rubb3rduck

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Re: CALLING RJ AUTHORITIES!!!
« Reply #41 on: June 05, 2008, 04:34:22 PM »
boklogs yang mga gnyang sales clerks, mga hindi nag-iisip. ang gusto lang nila i-enertain yung mga siguradong bibili na talaga... e pano kaya makakarating sa desisyon na bibili na nga kung di nila ia-assist muna ang customer? e di sana cashier na lang ang i-hire ng store kung ang gusto lang nila asikasuhin e yung mga talagang bibili.  :x
« Last Edit: June 05, 2008, 04:36:46 PM by rubb3rduck »

Offline kibohead

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Re: CALLING RJ AUTHORITIES!!!
« Reply #42 on: June 05, 2008, 04:44:22 PM »
Di ko makita yung point kung pano nila nagagawang mag sungit sa mga customers, haha..
OT: parang yung mga dating saleslady sa CD-R King! :-D
hmmmmmmmm....kasi naman joseph, baka iba yung binibili mo sa kanila? hahaha

pero totoo, this thread should not only be addressed to RJ but to all music stores...that a customer must be treated fairly...hindi naman kailngan maging OA sa pag accomodate...yung tama lang. Madaming mayaman jan at talagang mga buyers na simple lang...and through customers they get paid.
Sayang pa naman dahil madami naging interested sa products nila because of curiosity and affordability, and with the aid of our drumming bro sandy, we got the chance to see RJ cymbals. Never to late to change... Peace! :-)

Offline markLAKANDULA

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Re: CALLING RJ AUTHORITIES!!!
« Reply #43 on: June 05, 2008, 09:41:47 PM »
badtrip nga dun...kung makatingin kala mo kung sino...para kang tinatanong sa mata ng "bibili ka ba?"

hayz...

Offline autoexec

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Re: CALLING RJ AUTHORITIES!!!
« Reply #44 on: June 06, 2008, 01:03:15 AM »
hmmmmmmmm....kasi naman joseph, baka iba yung binibili mo sa kanila? hahaha
OT: nyak! hahaha, mga inday yun! :D
...

Offline nickmar

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Re: CALLING RJ AUTHORITIES!!!
« Reply #45 on: June 06, 2008, 09:17:18 AM »
sa sm pala pala oo nga mababait sila.. siguro hindi lang sila familiar sa yo.. tulad ko sa jb medyo sinusungitan ako kasi hindi pa ako kilala at hindi lang isang branch nila ang pinupuntahan ko.. try mo pakyawin tinda nila sigurado luluhod sila sa yo :-D
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Offline vdonati_fan

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Re: CALLING RJ AUTHORITIES!!!
« Reply #46 on: June 07, 2008, 05:43:24 PM »
for me, kahit na ndi ka bibili or titingin ka lang ng product/s nila, dapat they should still entertain you and your queries. ndi ka man makipagtransact sa kanila ngayon but you're still a prospective client or customer. kikita pa din sila sayo by word of mouth or referrals. eh kung lousy and unimpressive yung service pa lang, kahit na maganda pa ang product nila eh lilipat sa iba ang customer.

i have a suggestion...

kunin nyo dapat yung name nung sales agent/attendant na ndi nagtratrabaho ng maayos. kasi ang pagkakaalam ko eh, part ng trabaho nila ang mag-accomodate ng customers or prospective customers. ngayon pwede natin i-post dito yung name ng taong yun para makausap ng manager nya or ng owner mismo. ndi naman sa gusto natin patanggal sila, gusto ko lang ma-call yung attention ng superior nya para gumanda din ang image ng store nila.

nakaka-badtrip talaga ang ganyang experience.
"Praise Him with drums and dancing...Praise Him with cymbals. Praise Him with loud cymbals."- Psalms 150:4-5

Offline haxo55

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Re: CALLING RJ AUTHORITIES!!!
« Reply #47 on: June 09, 2008, 03:01:34 AM »
ganon po talaga sa RJ... kahit po nung nasa dating lugar pa yung store na yun eh... bago po nagkaron ng renovation sa galleria...
suplado po...

dapat gayahin nila yung mga taga JB/TMS!
nako kapag pinairal nila yan dito, pwede silang mapaalis sa trabaho!  :lol: requirement dapat ang mga traits na yan eh.

sorry sa OT... sir saang JB po?
kasi sa JB megamall medyo suplado po eh...
nung isang beses bibili sana ko ng 2 sets of strings...
ayaw ako pansinin nung bantay...
yung isa nag drums drums lang... tapos nung tinitignan ko po yung sa counter para sana sitahin man lang yung mga bantay wala ding ginawa tinignan lang din ako...
tapos nung may dumating na hapon, parang bigla silang nagpalit anyo...
kainis...
sorry po ulit sa OT...
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Offline carl20

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Re: CALLING RJ AUTHORITIES!!!
« Reply #48 on: June 09, 2008, 08:48:22 AM »
ganon po talaga sa RJ... kahit po nung nasa dating lugar pa yung store na yun eh... bago po nagkaron ng renovation sa galleria...
suplado po...

sorry sa OT... sir saang JB po?
kasi sa JB megamall medyo suplado po eh...
nung isang beses bibili sana ko ng 2 sets of strings...
ayaw ako pansinin nung bantay...
yung isa nag drums drums lang... tapos nung tinitignan ko po yung sa counter para sana sitahin man lang yung mga bantay wala ding ginawa tinignan lang din ako...
tapos nung may dumating na hapon, parang bigla silang nagpalit anyo...
kainis...
sorry po ulit sa OT...


baka ganun talaga ang training nila hehehe! kahapon dumaan din ako sa MOA RJ hehehe! same treatment tsk3
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Offline nickmar

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Re: CALLING RJ AUTHORITIES!!!
« Reply #49 on: June 09, 2008, 02:39:40 PM »
ganon po talaga sa RJ... kahit po nung nasa dating lugar pa yung store na yun eh... bago po nagkaron ng renovation sa galleria...
suplado po...

sorry sa OT... sir saang JB po?
kasi sa JB megamall medyo suplado po eh...
nung isang beses bibili sana ko ng 2 sets of strings...
ayaw ako pansinin nung bantay...
yung isa nag drums drums lang... tapos nung tinitignan ko po yung sa counter para sana sitahin man lang yung mga bantay wala ding ginawa tinignan lang din ako...
tapos nung may dumating na hapon, parang bigla silang nagpalit anyo...
kainis...
sorry po ulit sa OT...

ako rin sa megamall, paradiddle ng paradiddle yung isa gusto nga sana pakitaan eh nakakaasar kasi.. nagtatanong ako tapos hindi sumasagot
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Respect all. Fear none.