Hi Rmansh,
Na curios kasi ako sa nabanggit mo na "
The most important thing is you are able to try it for free..."
Regardless kung nasang bansa nandun yung customer at online store, imposible na may online store na papayag na mag pa-try for free (with free shipping and handling).
Ibang scenario yung online store na may return policy, kasi nabayaran mo na yung item bago mo nakuha, so may cost kana.
Kung mangyaring hindi pala gusto yung item, pwede mo ibalik for a refund or replacement pero ikaw parin mag babayad ng return shipping, so another cost.
err. sonicassault already defined Return policy that applies to other countries . I thought we are talking about the same thing since you quoted it. but then you probably thought its local.
edit:
A lot of Custom boutique builders offer returns even if "shade " lang yun issue. My replica from UK comes with it and a "Tone Guarantee". He said if his build is not at par with the Best replica builders of today in terms of TONE and CRAFTSMANSHIP, I can return it. full refund.
Out of curiosity, given na ang isang customer ay UK based tapos yung "custom boutique builders" ay UK based din.
Diba since custom guitar, yung customer ang pipili ng wood for the top, back, neck, finish, paint color, inlays, tuners, hardware parts, body shape, etc...so pano transaction nun? Puro email lang with pictures and MP3 sound clips?
Kung nag pa custom ka ng guitar, diba gusto mo puntahan yung shop nung luthier?
Either siguro, gusto mo makita kung malinis ba siya sa gamit, professional ba, totoo bang may tools siya for making a guitar, marami ba siyang ready made sample designs, I-try siguro yung ibang finish product niya para may baseline ka kung ano gusto mo.
Hindi ko talaga ma-imagine na bibili ang isang customer ng guitar online with full confidence na ito ang gusto ko na guitar kasi ang ganda ng tunog nito, finish, feel at comfort.
Kahit siguro nasa US ako hindi ako bibili online, kahit may return policy.
Plus I cant be bothered to do unnecessary paper work for having buyer's remorse.
I would rather walk into a brick and mortar store, try a guitar on any amp available, talk to the sales guy (baka maging friends pa kami), and when I'm ready to buy I can ask for a deal, go home and be happy with it.
Ito po opinion ko.