Author Topic: Nakakainis! ehehehe (Read 8287 times)

bugoy · « **on:** August 07, 2006, 08:26:32 PM »

wala na ako masabi talaga sa PLDT.. grabe. ang dami kong reports sa kanila about my DSL connection sa bahay ang dami ko na ring rebates given because of proven PLDT faults. then i asked for a downgrade ng dsl plan ko since i'm getting trash internet connection i should be paying trash money too. plan 1995 kc ako pero i'm getting 200-300 kbps lang. so i should just be paying 999 right ? and sabi sakin nung CSR nila kailangan ko daw magbayad ng Five THousand Pesos!!! for a downgrade fee!!! pero may consideration naman daw kung kailangan hingan ng 5k for a downgrade.. "pero pag upgrade daw Walang FEE"... so yun na nga 3 weeks ago i asked for a downgrade dahil baka naman daw qualified ako w/ out the 5k fee then i called again today kc nagtataka ako bakit 1995 pa rin yung dumating sa bill ko then sabi kailangan ko daw talaga magbayad ng 5k talaga..

Nakakainis !!! You get poor services and alot of promises then they failed and they'l asked you for 5k ? sino mang nakakakilala sa may pakana niyan sa loob ng PLDT.. please tell him... ma konsensya naman siya !!!

pallas · « **Reply #1 on:** August 07, 2006, 08:55:58 PM »

pareho rin dito pre sa PCCW. Ruthless mga taktika nila

bugoy · « **Reply #2 on:** August 07, 2006, 09:02:19 PM »

ano yung PCCW ?

another thing ang sabi nila eh 12 months lang daw ang lockdown period nila pero 13th month ko na ngayon ? mga impakto talaga !

eaRthRideR · « **Reply #3 on:** August 07, 2006, 09:09:12 PM »

kainis nga yun.. my internet connection is smartbro php999 din.

the connection is good naman,if it gets down eh hindi naman

matagal.

i think you better write or file a complaint to the management,

they will (supposedly) still prioritized you kasi you're a subscriber

of their service/s. if i were on your shoe right now? naku!

baka natorete na yang mga nakakausap ko from the said telecom,

wala talaga ako palalagpasin,from the customer care rep to

technical agent/department to supervisor up to the manager.

hanggang sa magsawa sila sakin hehe,i'll demand for my rights

as a subscriber. i pay for their service,at kaya sila sumusweldo

dahil sa binabayad natin dba? pero i talk to them in a nice way,

civilized kung baga (wag lang nila ko galitin,dahil paulit ulit ang

explanations and instructions na binibigay nila eh wala din naman hehe)

i speak to each of them patiently-sophisticated (inglesera ako

pag galit eh hehe) hanggang sa maging okay. ngayon pag

wala pa rin,eh iba na tone ng voice ko nagiging sarcastically-sophisticated

na hehe. para alam nila na galit ako and they have to take my

concern seriously. yun lang friend

know your rights as their subscriber.

have a peaceful evening.

god speed
-coach aE..

bugoy · « **Reply #4 on:** August 07, 2006, 09:13:10 PM »

hmmm... how can i contact the supervisors or the managers ? the nearest i got is yung mga forntline officers nila dun sa PLDT offices eh pero wala ring nangyari bingyan lang ako ngrebates... kung di pa ako pupunta dun eh di pa ako mabibigyan ng rebates

eaRthRideR · « **Reply #5 on:** August 07, 2006, 09:18:17 PM »

will ask my source. kindly give me your location eg. bulacan

and will do back to you.

god speed.
-coach aE..

bugoy · « **Reply #6 on:** August 07, 2006, 09:27:00 PM »

wow! thanks sa tulong sir! taga Pasig po ako Metro Manila Area

eaRthRideR · « **Reply #7 on:** August 07, 2006, 09:37:14 PM »

nyay! girl ako

hehe (inglesera ako pag galit,remember?)

don't thank me yet

god speed.
-coach aE..

polarized06 · « **Reply #8 on:** August 07, 2006, 09:57:49 PM »

muntik na kaming mag PLDT...pero we had second thoughts because of the feedback we were getting from friends ...kaya ngayon we stick with destiny cable...its quite primitive but the connection is adequately fast.... unless bumagyo...minsan nawawalan ng connection

manilacoke3 · « **Reply #9 on:** August 08, 2006, 08:30:15 AM »

ayon sa network admin dito sa office, grabe daw ang slowdown ng PLDT pag maulan. di tuloy ako mkapagtorrent!

3daytrial · « **Reply #10 on:** August 08, 2006, 09:18:19 AM »

bro. plan 1995 din ako pero wala akong problema sa PLDT hindi kaya sa modem or sa line na mismo? m using yung maliit na modem nila hmm forgot the name pero sa box maraming nakasulat ng PLDT.. and m getting hmmm an average of 70KBps sa torrents and peaks at 148KBps kala ko nagloloko na naman PLDT kaso for 3 weeks na ganito eheh..

starfugger · « **Reply #11 on:** August 08, 2006, 09:28:39 AM »

all one needs to do is google about PLDT dsl at marami kang makikitang blog lamenting their inefficiency. others are shifting to globe although di ko alam ko ok din yon.

bugoy · « **Reply #12 on:** August 08, 2006, 09:58:16 AM »

Quote from: 3daytrial

bro. plan 1995 din ako pero wala akong problema sa PLDT hindi kaya sa modem or sa line na mismo? m using yung maliit na modem nila hmm forgot the name pero sa box maraming nakasulat ng PLDT.. and m getting hmmm an average of 70KBps sa torrents and peaks at 148KBps kala ko nagloloko na naman PLDT kaso for 3 weeks na ganito eheh..

swertihan lang yan pre minsan din nagkakaganyan ako pagkatapos ko magreport tataas bandwidth ko pero after 2-3 days back to normal na naman ako... sinubukan ko na palitan mga cables ko wala pa rin... 3 ang computer ko dito sa bahay lahat parepareho so wala na talaga sakin ang problema.

2 out 10 na kakilala ko naka PLDT sinasabi ok nga daw PLDT wala silang problema. di na nila kailangan ng downgrade or to talk w/ customer service..

Imagine mo ikaw? kailangan mo ng customer service ? kasama yun sa binabayaran mo and very poor sila dun.. mag rereposrt ka sasagot sayo mga mangmang na nag O OJT o ewan tapos ikaw pa pagmumukhaing [chewbacca] na "Sir pakipatay po modem at PC, Then Pakirestart po yung modem muna ang buksan niyo tapos yung PC" Same old Sh@t iisa sasabihbin after nun pag di gumana "SIr ano po PL number niyo irereport po natin sa technical, patatawagan ko na lang po kayo" then tatawag na yung technical after 2-5 days. dapat ang tawag dun sa mga sumasagot sa customer service rep eh hindi CSR eh dapat na tawag dun eh mga PL number and complaint taker!

about the downgrade fee.. yun ang nakakapikon ng husto.. bakit kailangan ng 5k na downgrade fee pero pag mag a upgrade ka walang fee ? obvious naman diba na raket ? business ? hindi nila mahal mga customers nila ginugulangan pa!

bugoy · « **Reply #13 on:** August 09, 2006, 11:09:45 AM »

madam ano na po balita dun sa sinasabi niyong contact # na ibibgay niyo po ?

Poundcake · « **Reply #14 on:** August 09, 2006, 05:37:52 PM »

hehe hassle yang PLDT myDSL na yan.. dito sa office, laging nagdodown pag peak hours pa! intermittent pa lagi yung disconnections and inconsistent yung throughput. sa bahay naman ayos na, pero nung 2004 at last year hay naku, laging sira! nagkaroon nga ng time na 3 weeks straight walang connection then pagdating ng monthly bill, aba eh whole month ang sinisingil! ayun nagreklamo kami.. buti nagka-rebate pero hindi pa rin proportional yung rebate sa downtime.

eaRthRideR · « **Reply #15 on:** August 09, 2006, 06:18:23 PM »

Quote from: bugoy

madam ano na po balita dun sa sinasabi niyong contact # na ibibgay niyo po ?

sensya na la pa rin reply source ko eh..but once i get send ko sayo

agad..

god speed.
-coach aE..

bugoy · « **Reply #16 on:** August 09, 2006, 07:41:42 PM »

thanks po!

eaRthRideR · « **Reply #17 on:** August 15, 2006, 06:44:25 PM »

hello,here are some replies i've received from my contacts,just read

the sent email below..hope these help

-coach aE..

-------------------------------------------------------------------------------------

Hi mommy Ae,

I forwarded your email to my former classmate in a seminar. He works
at PLDT. Below is his response.

Thanks.

Eliza

-----Original Message-----
From: ROSALES, Renato M.
Sent: Tuesday, August 15, 2006 4:52 PM
To: Eliza I. Trono
Subject: RE: will file a complaints for PLDT service,who to contact?

Hi Energetic Eliza!

Greatly appreciate your confidence that I can be of help. I had
forwarded your e-mail to our product managers who should be able to
explain and help address the issue. They are the ones doing the
marketing programs including those concerns as disconnections, upgrades
and billing/charges. It's quite clear to us that we are a service
company committed to provide quality of service our customers so
deserve. We acknowledge as well the right of our customers to complain
and be heard if we fall short of our promised service quality. We will
look into issues raised in here and will keep you posted.
For WeROAM related complaints you may direct such to me. I should be
able to help.

Thank you.

-------------------------------------------------------------------------------------

Friends,
For those who wish to file formal complaints to PLDT, you can look up the
name and contact numbers of the Business Manager of the Business Zone office
covering your location (where the concerned phone is connected) in the
telephone directory.
Otherwise, you can send your letter straight to the President and CEO, Mr
Napoleon Nazareno.
Just try to make your letter brief but concise. If other basic pertinent
information is voluminous, attached an annex (chronology of events - history
of the problem).

Alrey

greasykid · « **Reply #18 on:** August 16, 2006, 03:41:21 AM »

Naku bugoy eto pa ang bagong pang-inis. Iro-roll out na ang upgrades sa mga bago at lumang subscription. 512kbps na ang Plan 999.

BAMF · « **Reply #19 on:** August 16, 2006, 04:34:46 AM »

Lam mo yung 899 na Bayantel plan ko...it came with a one-year free wi-fi subscription sa Airborne Access ( Seattle's Best, Starbucks etc ).

Nyeheheh. Oh well. Daks life.

bugoy · « **Reply #20 on:** August 16, 2006, 04:46:32 AM »

try searching PLDT DSL sa google ehehehe mas masarming result na forums about PLDT hate threads hahahaha hindi ko nga makita yung site mismo ng PLDT sa google search result

greasykid · « **Reply #21 on:** August 16, 2006, 04:48:20 AM »

Teka, ginagamit niyo ba yung @pldtdsl.net email accounts niyo? Yung sa akin hindi ko pa rin naayos. More than a year na ata itong subscription namin.

bugoy · « **Reply #22 on:** August 16, 2006, 05:05:11 AM »

libre ba yan ? alam ko may bayad yan ah ? akala ko rin nung una libre eh.. nakasulat 1 free email account right ? pero nung tinanong ko ibig sabihin pala nun eh "ELIGIBLE" ka daw mag avail ng 1 e-mail account... hahahaha misleading talaga.. ewan ko kung [chewbacca] lang yung nakausap ko sa 171 at 172 375 o mali yung pagkakarinig ko hehehehe

darcy_robert · « **Reply #23 on:** November 06, 2006, 08:34:33 PM »

pasingit lng po...... that's the problem with the dsl(kahit anong company) installing dsl,, you should always consider your location,, khit sbhin ntin nsa city k p,,, the distance between the service provider and your computer isreally a factor,,, the farther your location lalong bbgal un speed....kapg nman broadband, weather affects greatly, kc microwave yung connection nla, ndi mo pede galawin un antenna mo kc lalong mwwla un signal mo,,kc point to point un connection nun(like a beam) unlike un tv antenna hindi basta ilagay mo lng s taas ng bahay mkksagap n ng siganl db....that's it pancit..

waybine · « **Reply #24 on:** November 24, 2006, 02:15:56 AM »

depende nga sa location siguro ...

tulad dito samin, katabi lang namin Smart tower
kaso nadidisconnect pa din ...

Bulok talaga SmartBRO/PLDT!!!!

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Author Topic: Nakakainis! ehehehe (Read 8287 times)