...this is a bit long so please bear with me
Just had my guitar setup by Jon...
I originally wanted him to install a floyd on my ibanez awd82t...
he didn't say yes right away, he said that he needs to see it first...that to me is professionalism...
when i got there...he fiddled with it and blantly said to me that he can do it and that he will earn a lot but will sacrifice the stability and workmanship of the guitar...now that's honesty!
...so he asked me why i wanted to install a floyd, i said that i couldn't do the moves i was doing in my floyded guitar and i didn't want to let it go because of the awesome cleans i get from it...
he said that i didn't have to install a floyd to do that...
he studied my guitar more and played a couple of notes with the whammy and then he said...all it needs is proper set up...
he asked me to bring my other guitar so he can see the angle of the arm and adjust it accordingly...he also noticed that the bridge pup was not that punchy and too muddied so he asked me to replace them...
i came back the next day and brought with me my other guitar and a new pup.
he started working on it right away and before i knew it, he was playing with it like a floyded guitar...he even added some shielding because there was none...
here are my damages...
PU installation: P500
Tremolo arm reangulation: P100
Shielding: P200
Replacement allen screw and guitar check up/setup: FREE!!
Total of just P800 for a work well done...
I work for a call center and I should now better than others if your getting a good customer service or not...he was too good at it that i couldn't help but give him a tip...
Just hope this help him a bit in getting more customers...
Happy new year guys!
oh by the way...i'm not sure if it was already mentioned here but he now makes customized PUPs which he said boasts of tone clarity...you might wanna check it out