Kaso they went on to buy others...
The point stands, Alex.
The never got to try that guitar's tone, hence its tone was never a factor.
If they HAD heard that guitar's tone, yet bought an inferior-sounding, prettier instrument,
then you'd have a better case to argue. I happen to agree that consumers value looks
over function, but you're operating from flawed logic.
Por ejemplo: someone might have passed over that guitar, inferring that crappy appearance
was indicative of crappy sound, and then went on to try several other better-looking guitars,
and THEN made a choice based on tone alone. That someone could have CARED about tone,
very deeply, but not having all the time in the world to try EVERY guitar out there, narrowed
down their choices based on quickly-discernable qualities: looks.
Kasi nga, to some extent, appearance is indicative of content.
We're told not to judge a book by its cover, but who has time to skim through every book?