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Author Topic: What are your frustrations regarding music stores in the Philippines?  (Read 51073 times)


Offline rups_yu

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #201 on: April 01, 2010, 11:58:21 AM »
Hi guys, I'm Rups from the Bass Place and naging curious lang ako sa Guitar Central and from this day, baka magpost na ko sa GC regularly as much as in BP.

Siguro ang frustrations ko would be the fact na may mga ibang staff sa mga music stores na hindi talaga marunong tumingin ng mga gamit.  I'm not saying na marunong na marunong ako pero meron talaga eh.  Minsan wala rin sa mga music stores ang mga gamit na kailangan mo.  Some items are also overpriced to the point na ang layo na ng presyo niya sa tamang presyo.  I've also encountered staff from music stores who are posers (seriously, meron talaga).

Offline rayq78

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #202 on: April 01, 2010, 02:05:30 PM »
sana parang Sweelee sa Singapore...naka sabit lang mga gitara sa wall...puede mo i-test anytime...wala pa masyado usisero pag nag test ka... tapos may special room sa mas mahal na gitara...parang trip to guitar museum na din.. peru for sale din mga yun... hindi pa suplado mga attendant... =)
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Offline Drew Asuncion

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #203 on: April 03, 2010, 04:44:00 PM »
^^ Pag 1st World country na tayo, puwede na ang mga mala-Swee Lee na stores dito. :-P

My main frustration here is a lack of both spare parts for amps and guitars, and of general accountability as a whole. Malakas dito magbenta ng mga tube amps from brands like Fender, Marshall, Laney, Vox and the like. Pati na rin mga guitars na while not truly high-end are still decent. Pero pag nagtanong ka ng parts for these things, biglang wala. So pag nagloko or nasira, buwan ang hihintayin kasi special order yung mga piyesa. Minsan 12ax7 tubes na lang, wala pa. :roll:

Which brings me to my 2nd point. Pag nagkaproblema yung ginamit na binili mo sa tindahan, natural naman na dun mo dadalhin para ipagawa, diba? Pero may times na parang idi-discourage ka pa na ipagawa sa kanila. Ang daming sinasabi na "nako, matagal yan sir, walang piyesa, may tipus yung technician, blah blah blah." Pero kung magbenta ng gamit, ipapangako sa iyo ang buong mundo basta bilhin mo lang. Dapat kung may binebenta ang tindahan, kahit service needs handa silang i-fill ASAP, whether through trained techs, spare parts or whatever else may be needed. Para kang bumili ng kotse (and let's face it, some pieces of gear have prices high enough to buy a secondhand vehicle) pero yung manufacturer na binilhan mo wala naman palang service capabilities.
Dasal lang at gitara ang sandata sa gabi!

Offline sh0ts

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #204 on: April 05, 2010, 06:36:06 PM »
ako ang problema ko lang talaga sa mga tindahan is yung salesperson nila, wala naman tayo magagawa if di nila kaya or di sila makapagangkat ng mga specific products... pero at least man lang yung pinaka madali ayusin which is yung attitude ng mga sales rep nila gawan nila ng paraan... bumili ako ng pick sa isang store sa megamol dumiretso ako sa may desk na may nakadisplay na ibat ibang picks di pa ako nag bibigay ng detail nag labas na sya ng isa sabay alis (girl sya nagiisang babae na masungit), since di yun ang hanap ko tinawag ko sya uli after ilang min, papunta sya sakin na medyo nakasimangot yung mukha parang badtrip naiistorbo ko sya, gusto ko sana tignan and i feel man lang yung mga picks nila, 2 palang naituturo ko parang pagod na pagod na sya buhatin sa labas ng display case hehehe... nakatingin sa cellphone the whole time pati pag kinakausap nya ako, medyo badtrip na rin ako kaya kinuha ko na lang yung isa umalis na ako sadya ko talaga eh yung amp nila nauna ko lang tinignan yung mga picks kasi may nakatayo pa mga customer sa harap ng amp pero nakakaburaot na bumili after nun.. samantalang last week lang bumili ako ng gitara todo asikaso proactive(proactive sila nung bibili na ako pero nung nagtatanong ako puro maiikli sagot sabay deadma) kaya ako bumalik para sa amp naman sana...

hint: uniform nila red... hehehe...


Offline music_adik_to

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #205 on: April 07, 2010, 11:09:23 AM »
ako ang problema ko lang talaga sa mga tindahan is yung salesperson nila, wala naman tayo magagawa if di nila kaya or di sila makapagangkat ng mga specific products... pero at least man lang yung pinaka madali ayusin which is yung attitude ng mga sales rep nila gawan nila ng paraan... bumili ako ng pick sa isang store sa megamol dumiretso ako sa may desk na may nakadisplay na ibat ibang picks di pa ako nag bibigay ng detail nag labas na sya ng isa sabay alis (girl sya nagiisang babae na masungit), since di yun ang hanap ko tinawag ko sya uli after ilang min, papunta sya sakin na medyo nakasimangot yung mukha parang badtrip naiistorbo ko sya, gusto ko sana tignan and i feel man lang yung mga picks nila, 2 palang naituturo ko parang pagod na pagod na sya buhatin sa labas ng display case hehehe... nakatingin sa cellphone the whole time pati pag kinakausap nya ako, medyo badtrip na rin ako kaya kinuha ko na lang yung isa umalis na ako sadya ko talaga eh yung amp nila nauna ko lang tinignan yung mga picks kasi may nakatayo pa mga customer sa harap ng amp pero nakakaburaot na bumili after nun.. samantalang last week lang bumili ako ng gitara todo asikaso proactive(proactive sila nung bibili na ako pero nung nagtatanong ako puro maiikli sagot sabay deadma) kaya ako bumalik para sa amp naman sana...

hint: uniform nila red... hehehe...

J ba umpisa nung store and B ung end?...  :-D
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Offline gunlak

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #206 on: April 07, 2010, 11:42:08 AM »
di siya tulad dito sa u.s., pwede mo testing lahat ng gusto mo, lahat pa ng staff friendly, they will help you IF you need help. just ask!  :-D
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Offline inot1105

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #207 on: April 08, 2010, 02:18:39 PM »
1) over-priced gears on some shops.
can't help but compare online shop prices from our local music shop prices.
very big differences.

2) unfriendly sales guy.
you can tell if they're just trying to be polite & have difficulty showing their sincerity toward the possible client.
they have their reasons for being that way..but, they should not let it out on the other customers.

sometimes i scout for a gear on shops, & mostly the best sales person i've met was that guy in AP-pioneer before. for got his name, but he knows fairly enough on what i've inquired...
the rest from the same or other shops elsewhere are orocans.

just my opinion
« Last Edit: April 08, 2010, 02:33:26 PM by inot1105 »
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Offline jefisipbata

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #208 on: April 08, 2010, 02:25:45 PM »
1) over-priced gears on some shops.
can't help but compare online shop prices from our local music shop prices.
very big differences.

2) unfriendly sales guy.
you can tell if they're just trying to be polite & have difficulty showing their sincerity toward the possible client.
they have their reasons for being that way..but, they should not let it out on the other customers.

sometimes i scout for a gear on shops, & mostly the best sales person i've met was that guy in AP-pioneer before. for got his name, but he's knows fairly enough on what i've inquired...
the rest from the same or other shops elsewhere are orocans.

just my opinion

on your first point, minsan hindi mo din masisi bakit ganun ang price, madami kase factors na nagde determine ng retail price ng isang product and sadly dito sa atin, napakalaki ng customs duties at iba iba pang mga taxes, kaya tumataas ng tumataas yung presyo. and ang online shop, madaming natitipid like konting manpower, warehouse lang ang rerentahan kaya mas mababa ang cost of operation, downside is bibilhin mo yung item, without being able to physically test it.

sa second point naman, yan, di dapat iniintindi yan, sobrang nakakabadtrip yang mga ganyan.

Offline RedWinG

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #209 on: June 22, 2010, 10:19:03 PM »
Lazer Music sa Festival Mall.
masungit yung sales lady. tapos yung mga guys naman dun parang istorbo ang customer kapag nagtatanong. mawawala interes mo sa pagbili. walang sense of customer service. 

 rock n' scroll!

Offline dark_7

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #210 on: June 22, 2010, 10:30:10 PM »
maha masyado dito samin..kainis..tsaka walang spares..spring lang na para sa bridge wala pa..sa isang music store dito samen..guess what?
wala silang ibang brand ng ibanez kundi gio!ang malupit pa wala man lang silang maayos na pag asikaso sa mga kustumer nila..kahit yung tipong bibila ka talaga no pansin porke nakatsinelas ka lang..ask mo lang ang price wait ka pa 10mins. bago mo malaman..tsk!
..every artist was first an amateur..

Offline garunge

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #211 on: June 23, 2010, 05:00:21 AM »
1) over-priced gears on some shops.
can't help but compare online shop prices from our local music shop prices.
very big differences.


i agree with jefisipbata. we can't always compare to the internet price because of overhead the stores here have. there are internet stores that ship to the Philippines but the shipping would cost so much, it's like buying in a music store. not to mention insurance and maybe customs/taxes. that is without testing the item.

or you go to a store like Guitar Center or Swee Lee whose prices are closer to the internet, but you have to pay for airfare/lodging. the stores like yupanco and JB sell gear by their MSRP, which is suggested by the manufacturer, not the internet price.

good thing there are people here who import guitars

Offline chiqgarcia

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #212 on: June 23, 2010, 05:38:23 AM »
nakakainis ang kahit anong tindahan na walang price tag... mapa-music store o kung ano pa yan. wala na ngang price tag, inhospitable pa na staff... sana malugi na kayo.
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Offline dudematters

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #213 on: June 23, 2010, 05:52:12 AM »
totoo yan!  :-D walang price mga items.. kung tatanungin mo naman ung staff bago ka sagutin para bang gusto ka nila munang tanungin bibili ka ba? aangas ng mga staff ng mga store.. para bang minamaliit ka, "di naman yan bibili"
P*~!! binabayaran ka ng store mo para mag-assist ng customer, hindi para tumunganga lang, kahit na nagtatanong lang ung tao dapat i-assist mo parin.. tsk.. tsk..
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Offline chiqgarcia

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #214 on: June 23, 2010, 06:41:59 AM »
nagka-issue na nga dati mga restaurant na hindi sinasama ang VAT sa mga menu nila eh. sana maging issue din ito sa DTI.

pag walang price tag... parang tuloy lokohan ang presyo... kase parang hindi official price ang isasagot nila. mga civil engineer ba nagpapatakbo nito? panay jack-up, para-kay-eddie special higher price (eddie saken).

no offense sa mga inhinyero ha... pero ganyan naman talaga patakaran sa mga construction/purchasing eh. dami lang akong engineer friends na maloko. hehehe.
Postcoital bliss is not a government housing project in Quezon City.
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Offline mahikawon666

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #215 on: June 23, 2010, 07:52:56 AM »
spare parts at kung meron man limited stocks

Offline slaphappy

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #216 on: June 23, 2010, 11:25:03 AM »
may mga sales people sila na di ganun ka familiar sa gear.

isang beses nasa JB ako, may mag tatay na pumasok, bibili ng gitara para sa anak nya. tinuro nila yung mga dean evo at fernando LP at sinabi na gamit ng kamikazee, bamboo etc.  :-( one time naman, nagtanong isang ka officemate ko kasi gusto nya mag try ng fernando LP, tinanong ba naman kung bibilin ba nya? ayun, umakyat kami sa Audio Studio at bumili nalang sya nung ibanez na art, tapos balik sa baba para bili picks sa nag sabi sa kanya habang karga yung gitara..

Offline sensei

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #217 on: June 23, 2010, 11:50:52 AM »
may mga sales people sila na di ganun ka familiar sa gear.

isang beses nasa JB ako, may mag tatay na pumasok, bibili ng gitara para sa anak nya. tinuro nila yung mga dean evo at fernando LP at sinabi na gamit ng kamikazee, bamboo etc.  :-( one time naman, nagtanong isang ka officemate ko kasi gusto nya mag try ng fernando LP, tinanong ba naman kung bibilin ba nya? ayun, umakyat kami sa Audio Studio at bumili nalang sya nung ibanez na art, tapos balik sa baba para bili picks sa nag sabi sa kanya habang karga yung gitara..

nice move and good decision on the ibanez, fernando= kasing low quality ng ugali ng mga staff dun.

Offline Rmansh

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #218 on: June 23, 2010, 01:35:30 PM »
on your first point, minsan hindi mo din masisi bakit ganun ang price, madami kase factors na nagde determine ng retail price ng isang product and sadly dito sa atin, napakalaki ng customs duties at iba iba pang mga taxes, kaya tumataas ng tumataas yung presyo. and ang online shop, madaming natitipid like konting manpower, warehouse lang ang rerentahan kaya mas mababa ang cost of operation, downside is bibilhin mo yung item, without being able to physically test it.

sa second point naman, yan, di dapat iniintindi yan, sobrang nakakabadtrip yang mga ganyan.

mismo.

minsan mas maganda pa yun quality ng items pag online kasi stock, hindi pa laspag unlike sa stores di mo alam kung sino sino gumahasa dyan lol, yun guitars kahit puro kalawang na yun strings, may mga dings, loose parts, pupunasan lang benta pa rin. pinoy customs/duties is making good stuffs unreachable  :-(
looking for badass guitars and amps.....

luvyoulen

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #219 on: June 23, 2010, 02:11:27 PM »
audiophile pangit dapat alam ng manager d maganda mag deal mga saleman nila pangit...sobra

Offline pualux

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #220 on: June 23, 2010, 03:56:28 PM »
 better customer care, antataray ng mga sales clerk well not all naman pero most!

pumunta ako audiophile moa dati, tanong ako kung magkano yung black ibanez yung rgt6fx ata basta black ibanez with emg and fixed bridge. Naka display sa harap yun kasama ang mga prestige.

ako : "magkano po yang black na gitara?"
matandang tatang: "mahal yan"
ako: "so magkano nga?"
matandang kupal: "made in japan mga yan, mahal yan"
ako: "so magkano NGA?"

*naiirita na pumunta sa sales desk tapos kinuha ang price list."

34,000 yang black sabi niya, then mabilis na tumalikod

naisip ko sa 34k dapat prestige nalang kukunin ko so tinanong ko kung magkano yung mga prestige.

galit at mabilis niyang sinabi yung mga presyo, di ko nga matandaan kung magkano eh. kupal talaga yung tatang na yun.

*bonus info: May dala na akong pera para pambili ng prestige at that time pero dahil hindi ako nirespeto as a customer eh hindi ko na itinuloy at bumili nalang ako ng gitara from Rmansh (epi LP standar plus top)


luvyoulen

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #221 on: June 23, 2010, 04:07:19 PM »
kung meron d2 manager ng audiophile hoy gising kau..walang silbi store nyo pangit sobra....  :x

Offline alvinratsim

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #222 on: June 23, 2010, 04:57:23 PM »
kung meron d2 manager ng audiophile hoy gising kau..walang silbi store nyo pangit sobra....  :x
Masyado ka ata galit sa audiophile
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Offline slaphappy

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #223 on: June 23, 2010, 10:03:53 PM »
nice move and good decision on the ibanez, fernando= kasing low quality ng ugali ng mga staff dun.

yup. but time to time rin. pag pumasok ako na naka business attire ako, todo asikaso ako. nun ko lang narinig sa kanila yung "gusto nyo test, sir?"  :lol:


ako : "magkano po yang black na gitara?"
matandang tatang: "mahal yan"
ako: "so magkano nga?"
matandang kupal: "made in japan mga yan, mahal yan"
ako: "so magkano NGA?"


kaya nakaka walang gana bumili sa mga stores dito.

mahirap naman talaga ma please lahat, lahat gusto mag test, but di naman bibili. syempre, puro gasgas and fret wear na yung gitara, pag may seryosong bibili na, baka ayaw na dahil laspag laspag. yun lang hirap rin kasi konti konti lang mag order mga stores dito, walang demo unit. and kailangan pa nila quota sa benta. in a way, naiintindihan ko sila, but minsan kasi sobrang rude nila sa mga customers.

kudos though to Audio Studio in Megamall. nung bumili friend ko ng rg dati dun, kumuha pa sila ng same models from AP cubao and Pioneer para ma test kung ano gusto. 

Offline Boosted

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Re: What are your frustrations regarding music stores in the Philippines?
« Reply #224 on: June 23, 2010, 10:15:47 PM »
they put a time limit to try out a guitar! sa rj moa i tried a taylor acoustic after, more or less, 5 minutes, sir, may time limit po pag try ng gitara. hahaha!!!  only in our country..  tsk tsk