Audiophile: feedbacks

[aHeartThatNeverFade]

^^^^ kulang na kulang sa reasoning... (kahit mahaba yung sinabi) 
ano masasabi mo dun sa sitwasyon na nag inquire ng price?
pero ang sinagot, "mahal yan".

pag ako ganito, hahalikan ko yung staff.

[Rmansh]

+1 hindi na me-maintain ng maayos ang mga tinda sa music store sa pilipinas!!! Paano ba namang bibilhin yan!

eto ang solusyon dyan bro

[sargento]

dapt may tag yung mga items dun na "mahal" or "mura"

[Charvylle]

The worst experience i had was in AP MOA, i was checking out a guitar case(gator) and then binalikan namin kasi we went to eat lang muna...tapos pagbalik nandun si Keith Clark Delleva ba yun?..ung bata na nasa PGT..and then biglang ung clerk, parang idk if binobola ako or what...pero lahat ng sabi niya sakin, Yan sir Si Keith bumili din ng ganyan, ganito, ganun..haha..i just wanted to say..dude, i couldn't care less..hehe..but for me, it wasn't REALLY a bad experience,just abit annoying....

pero eto, dati din in JB, nakakita narin ako ng tawag nilang aroganteng customer...grabe, mag te2st ng amp na approx mga 10w..tapos lalakasan niya as in lahat ng ibang customers napapataas na nang bosses, tapos laro niya lahat power chords..kaya ewan ko din sa taong ito, and then i was testing din a guitar nung nag ca2sh out na siya, i was doing some legato passages and what not to the guitar i was trying out..tapos ang sama ng tingin...haha...so...i sort of get why some staff are behaving the way they are, SOMETIMES not all the time...

*pero the customer is always right..parin..
hehe...

[grasyaps]

to AP and all you music stores in the Philippines:

to make an excuse that its tedious to put a price on each and every displayed item you have therefore, you choose not to is

1. A lame excuse.
2. A violation of the law.

If you can get away with #1, at least observe #2 so we can all get along.

And to those who are buying, if you are really intend to buy and some condescending sales clerk are giving you a hard time coz you appear to be 'buraot', then ask to speak to the manager and tell him the sales clerks attitude. i for one had done this (buying non-music related stuff) and the sales lady didn't have any face to show by the time i left the store. Don't be rude. Be assertive.

[pualux]

to AP and all you music stores in the Philippines:

to make an excuse that its tedious to put a price on each and every displayed item you have therefore, you choose not to is

1. A lame excuse.
2. A violation of the law.

If you can get away with #1, at least observe #2 so we can all get along.

And to those who are buying, if you are really intend to buy and some condescending sales clerk are giving you a hard time coz you appear to be 'buraot', then ask to speak to the manager and tell him the sales clerks attitude. i for one had done this (buying non-music related stuff) and the sales lady didn't have any face to show by the time i left the store. Don't be rude. Be assertive.

+1

ummm i think we've all stated the problem...

solution nalang...

ako...masaya na'ko, lagyan niyo lang price tags yung mga gamit...hindi ko na kayo kukulitin...kahit hindi ko na kayo kausapin mga sales reps...lagyan niyo lang ng pricetag para hindi na'ko magtanong ko magkano....

[music_adik_to]

I never said na bawal po itest sir... I said na iniingatan namin yung stocks... Pinapatest din naman po namin lahat ng items, bakit naman po babawalan yung customer na gusto magtest? yan nga po yung trabaho namin..... Sino po dito ang binawalan magtest ng gamit ng store? For sure lahat naman po kayo nakapagtest... Like ive said nagiingat lang din po kami, kasi nga po may mga customer kami kilala na buraot lang talaga...

Its like this share ko lang po ulit... I will not mention a name... before my customer ako dati nung nasa Pitch po ako... Take note kilalang guitarista ito, kilalang kilala band nito... nung una nakilala ko sya sa store namin, proud ako assist sya dahil kilala po sya... sikat sa mga guitarista.... Todo asikaso po ako kami ng mga kasamahan ko... Panay test nya lahat ng Fender US Strat.... Almost everyweek binabalikan nya po yung mga guitars... just to test, then sabi nya balak nya bumili.... But unfortunately hanggang sa umabot na ako ng 5years hanggang sa nagresign na po ako... Hindi po sya bumili.. Infact bumili sya second hand... well hindi ko sya masisisi dahil makakamura po sya 2nd hand kasi eh... Hindi kami nagkulang sa kanya... Ang masakit nito yung second hand na binili nya dun pa sa store namin sila nagusap? Hows that mga sir? Hindi lang kami kumikibo dahil nga sikat na guitarista sya.... Hirap explain sa nyo mga sir kung bakit ganun na lang kami kaingat... Paulit ulit namin po sasabihin sa nyo na ibat ibang cases po...

Kasi po once na magkaroon ng magandang communication ang sales person at ang customer... Sincerity po... wala po magiging problema...  Never namin sinabi na " Sir bawal po itest yan, Kasi hindi ka naman bibili" HIndi po namin yan ginagawa...

Meron din Customer na bibili nga test nya for a couple weeks or months yung item, nakapagdecides sya na bibilin nya na yung unit, pero magrerequest naman sya ng sealed unit? Papano nyo irereason out yan? Well kami wala kaming choice kung hindi sundin lang sya? bibili naman eh... Kaso how about the display na ginamit nya for testing? Isa po yan sa mga cases... Pero ok lang naman samin yun... madami rin po ganyan...

Meron din case na pupunta itetest then ipapareserve ng customer, ipapatago ng customer then babalikan nya for the final decision kung bibilin nya o hindi? 50/50 parin... Anytime punta kayo store sabihin nyo gusto nyo itest ito sa sales person namin... Pagbibigyan po kayo... Minsan naman may mga customer kami na panay ang test everyweek, nagpupunta dun then makikipagusap lang sa sales person hanggang sa magiging kaibigan na lang namin... may mga ganyan din... Flexible naman po kami... Miscommunication lang po palagi... Wag po sana tayo mainit ang ulo palagi.... yun lang naman po... relax lang po tayong lahat... Hindi po ako sumasagot dito para lang po makipagaway sa nyo.... Useless lang po... dahil never ending po itong topic... mawala man kami sa work namin in a future still magkakaroon parin ng ganitong mga issue sa mga susunod... Sad but True...  

SIr, Ma walang galang napo... sir sa reasoning nyo po ay wala po akong nakitang valid...

ang company po ay sa customer nabubuhay... ang mga trabahador(Sales Person) ay sumesweldo dahil sa Customers... Kahit saan pong anggulo mo tingnan... its customers CHOICE kung saan man nya gustong bumili ng product... yes, Nabigyan nyu ng magandang Customer Service yung Prospect Buyer, wala naman po sigurong dahilan na i example mo pa yung guitaristang laging tinetest yung product... ITS YOUR JOB to do a good CUSTOMER SERVICE...

at kung hindi ako nagkakamali sir... Syempre naman kung bibili ka ng guitar or any item... Karapatan po ng customer din mag test diba?...
eh kung na test yung product at hindi bibilhin... Bakit mo naman sila sisisihin?... its YOUR JOB... ibat ibang reasons kung bakit hindi pa binili ni customer yung product... Katulad ng hindi nya masyadong trip yung tunog, or kulang pa sa budget at gusto lang maka sure na gusto nya talaga yung product...

Kaya nga may testing items diba?... sa Yamaha Yupangco sa Buendia, nakalatag ang mga mamahalin nilang piano, amps, guitars, drums, bases... at pwedeng itest ang piano dun ng worth 200k or even half or a million peso...

Siguro problema yan sa management... dahil tinotolerate nila ang BAD SERVICE ng mga tao nila...

Tanong lang sa lahat:

sa ibang mga bansa, ang mga FOR TEST products nila ay mababa ang presyo since its for TESTING... at syempre since its for testing expect na hindi na maganda masyado... syempre kung ganitong item, natural lang naman na mag ask ka ng sealed product diba?... TEST ITEM na parehas ang presyo sa SEALED PRODUCT?....

meron bang ganito sa pilipinas?...

[y2jae21]

Take note kilalang guitarista ito, kilalang kilala band nito...

nung una nakilala ko sya sa store namin, proud ako assist sya dahil kilala po sya... sikat sa mga guitarista....

Todo asikaso po ako kami ng mga kasamahan ko...

Hindi lang kami kumikibo dahil nga sikat na guitarista sya....
 
Meron din Customer na bibili nga test nya for a couple weeks or months yung item, nakapagdecides sya na bibilin nya na yung unit, pero magrerequest naman sya ng sealed unit? Papano nyo irereason out yan? Well kami wala kaming choice kung hindi sundin lang sya? bibili naman eh...

mawala man kami sa work namin in a future still magkakaroon parin ng ganitong mga issue sa mga susunod...

eto proof na minamata ng mga salesperson ang customers nila   sikat nga naman daw kaya todo asikaso sila   saka yung isang customer bibili nga naman daw kaya wala silang choice kundi sundin  

at imbis na gamitin ang mga complaints paraa magimprove, binalewala at jinustify pa kung bakit ganun, at sinabing ganun talaga at hindi magbabago, mediocre staff, mediocre customer service, mediocre store, so sad, kaya ang Pilipinas nahahadlang sa goal na maging globally competitive. sad.

[firemodel55]

SIr, Ma walang galang napo... sir sa reasoning nyo po ay wala po akong nakitang valid...

ang company po ay sa customer nabubuhay... ang mga trabahador(Sales Person) ay sumesweldo dahil sa Customers... Kahit saan pong anggulo mo tingnan... its customers CHOICE kung saan man nya gustong bumili ng product... yes, Nabigyan nyu ng magandang Customer Service yung Prospect Buyer, wala naman po sigurong dahilan na i example mo pa yung guitaristang laging tinetest yung product... ITS YOUR JOB to do a good CUSTOMER SERVICE...

at kung hindi ako nagkakamali sir... Syempre naman kung bibili ka ng guitar or any item... Karapatan po ng customer din mag test diba?...
eh kung na test yung product at hindi bibilhin... Bakit mo naman sila sisisihin?... its YOUR JOB... ibat ibang reasons kung bakit hindi pa binili ni customer yung product... Katulad ng hindi nya masyadong trip yung tunog, or kulang pa sa budget at gusto lang maka sure na gusto nya talaga yung product...

Kaya nga may testing items diba?... sa Yamaha Yupangco sa Buendia, nakalatag ang mga mamahalin nilang piano, amps, guitars, drums, bases... at pwedeng itest ang piano dun ng worth 200k or even half or a million peso...

Siguro problema yan sa management... dahil tinotolerate nila ang BAD SERVICE ng mga tao nila...

Tanong lang sa lahat:

sa ibang mga bansa, ang mga FOR TEST products nila ay mababa ang presyo since its for TESTING... at syempre since its for testing expect na hindi na maganda masyado... syempre kung ganitong item, natural lang naman na mag ask ka ng sealed product diba?... TEST ITEM na parehas ang presyo sa SEALED PRODUCT?....

meron bang ganito sa pilipinas?...

To be fair to Audiophile, their service has improved over the years and the last thing I bought from them was a Vox Satchurator which was a cheap item over 2-3 years ago.  Despite me not buying anything from them, I get courtesy. 

On this point alone, a person becomes a CUSTOMER if he decides to spend.  I for one, since having not spent anything on audiophile -- maybe a bunch of strings and a Herman Li ticket but no big items, consider myself a window shopper most of the time but not really a CUSTOMER.  Not ALL customers are worth the attention.  In any business, may I remind you, a number of customers default on payments and a number are difficult to handle.  Companies have the RIGHT to choose their Customers in the same way you have the right to choose where you buy your music instruments.  Good customer service, I feel is in proportion to buying power and demonstrated capability to pay a bill.  If we did ABC accounting on the example of the guitarist who always came back but never bought, he should be charged the variable labor cost, electricity and utilities for testing a guitar similar to the transmission loss charge of MERALCO which unfortunately is not even attributable to you -- yet we agree to pay for it because we have no choice.

In terms of testing and something I learnt from a friend, huwag ka na lang mag test kung wala kang pera bilhin ang i-tetest mo.  Pero kung may pera ka at hindi mo nagustuhan ok lang to reject the item. Lets just be clear that I am for testing because around 95% of all stuff in the stores are either bad sounding or easily obsolete by the next year.   

[firemodel55]

eto proof na minamata ng mga salesperson ang customers nila   sikat nga naman daw kaya todo asikaso sila   saka yung isang customer bibili nga naman daw kaya wala silang choice kundi sundin  

at imbis na gamitin ang mga complaints paraa magimprove, binalewala at jinustify pa kung bakit ganun, at sinabing ganun talaga at hindi magbabago, mediocre staff, mediocre customer service, mediocre store, so sad, kaya ang Pilipinas nahahadlang sa goal na maging globally competitive. sad.

Sobra naman mo yata minamata rin ang salesperson... Ikaw, ganong karaming pera na nagastos mo sa audiophile?  Baka isa kang mediocre customer.

[y2jae21]

Sobra naman mo yata minamata rin ang salesperson... Ikaw, ganong karaming pera na nagastos mo sa audiophile?  Baka isa kang mediocre customer.

haha, wala pare, naturn off kasi ako eh, tamad sila magassist eh busy nakikipagkwentuhan sa security guard.   pwede mo rin sabihin na minamata ko yung mga salesperson. Kasi, hindi ba sila ay mga representative ng company? hindi ba nakasalalay sa kanila at sa service nila ang image ng company dahil sila ang nakikipaginteract sa mga customer directly? so hindi naman yung salesperson ang minamata ko kundi yung company. Kung ganun sila sa ibang store nalang ako bibili, hindi nila deserve ang pera ko, kahit magkano pa, kahit pick lang ang bibilin ko. It's not about the money, it's about customer satisfaction. PEACE 

[analog.matt]

wala na ako sa pinas, pero wherever and whenever i go to a music store i would always add some lines to my approach:

Ex;

1. "sir if you don't mind me asking...."
2. "if its not too much to ask..."
3. " i hope im not wasting your time by asking..."

pag sinabi na you can test...unahan ko na ng

4. "are you sure? i'm just asking, and i have no plans in buying, i don't want to waste your time"

most of the time it works...but i've had unfavorable but respectful responses.

**'m sorry but i have to do something

or

**I have to attend to a customer

minsan....minsan lang...siguro..nasa approach na din ng customer.

********

this is a long shot, im not too sure, but i heard na sa ibang bansa claclaim nila sa insurance yung mga stocks nilang "gastado".
i mean, if you're paying insurance lang din naman di ba...

and maybe stores like guitar center are able to buy Gibson LP STDs at 500 dollars (ika nga ng mga tao tulad ni Ed Roman). so magkakano lang din yun sa insurance?

on the other hand, kung ganun lang din kalaki ang patong mo sa customers, meaning you buy at 500 dollars and sell at 2499 or 2799 or 3499, baka nafactor na din ang wear and tear sa testing. and maybe this is the reason malakas loob nila na mag sale ng 50% off tuwing special seasons.

baka iba po ang set up sa atin. tsaka not until maranasan  siguro ng husto ng isang tao na maging negosyante dealing with stocks involving big amount of money per unit., ay maiintindihan nila ang negosyante.

 syempre sa ibang bansa...iba talaga.

eh kung magsisarahan naman yung mga "masusungit" na shops in the future, san din tayo pupunta?

[maxi_musikero]

wow..this thread has really escalated.   

[Al_Librero]

Yes, it has. And it's a good thing.

I think what analog.matt is saying is it pays to be cordial or polite. It's good practice and almost always works. I wouldn't take it too far as to look meek to the salespeople, though.

About naman po sa price tag... Kami mismo gusto namin lagyan ng price tag yung mga items, Pero hindi ganun kadali sa pagkakaakala nyo... Gustuhin man namin memorize yung mga prices mahirap din... Dahil ang prices namin pabago bago every 2 or 3 months... Kaya po may tinatawag po tayo na prices are subject to change without prior notice... Gustuhin man namin lagyan ng price tag ang mga products namin pero sa dami ng Products ng music store impossible magawa namin lahat yun... At kung magawa man namin then next month iba na naman po yung price... Gagawa na naman po ulit ng tag... matrabaho po masyado...

I was almost going to sympathize... then it occurred to me... Eh bakit sa mga supermarkets, mas madali pang malaman yung mga presyo ng mga items nila kesa sa karamihan ng music stores? Kung nahihirapan kayo, most likely, you have a faulty or inefficient system in place.

For us mas maganda yung walang price tag... Dahil mas magandang way yun to have a proper communication or magandang conversation sa mga customers na willing bumili...

Well, para sa karamihan ng customers niyo, mas maganda kung merong price tag. You might think it's an impasse... but it's not. Ako personally, I don't always like to talk too much with salespeople. Kung gusto ko makipag kwentuhan, ako na mismo yung lalapit sa inyo.

Meron din Customer na bibili nga test nya for a couple weeks or months yung item, nakapagdecides sya na bibilin nya na yung unit, pero magrerequest naman sya ng sealed unit? Papano nyo irereason out yan? Well kami wala kaming choice kung hindi sundin lang sya? bibili naman eh... Kaso how about the display na ginamit nya for testing? Isa po yan sa mga cases... Pero ok lang naman samin yun... madami rin po ganyan...

That's what test and display units are for. And they're sometimes sold with a discount, when the time comes. If there are no such things in your store, then you are at a disadvantage and it's not our fault as customers. Deal with it.

[arkeetar]

may time nga na gusto ko lang tumingin at hindi makipag usap sa salesperson, magtatanong naman kung meron 

[barabbas]

To make it short this never ending issue... Kung hindi nyo po nagustuhan yung treatment ng sales person ireport nyo kagad sa managers.. or sa kinauukulan.... Tawag po kayo sa office ng mga music store.. then ireport nyo yung treatment na ginawa sa nyo... Ganun lang kasimple... Hindi yung dito na lang po tayo magbash ng music stores... Kung gusto nyo ipatanggal nyo... ganun lang po... Once again sorry po sa nyong lahat.... If kung hindi nyo talaga matanggap yung Apology namin mga sales person... I have nothing to say na po... Kung talaga mainit kayo sa mga salesman... Report nyo na lang sa admin ng mga music store... Ganun lang po... Salamat and God Bless....

[triple 6]

 

[music_adik_to]

To be fair to Audiophile, their service has improved over the years and the last thing I bought from them was a Vox Satchurator which was a cheap item over 2-3 years ago.  Despite me not buying anything from them, I get courtesy. 

On this point alone, a person becomes a CUSTOMER if he decides to spend.  I for one, since having not spent anything on audiophile -- maybe a bunch of strings and a Herman Li ticket but no big items, consider myself a window shopper most of the time but not really a CUSTOMER.  Not ALL customers are worth the attention.  In any business, may I remind you, a number of customers default on payments and a number are difficult to handle.  Companies have the RIGHT to choose their Customers in the same way you have the right to choose where you buy your music instruments.  Good customer service, I feel is in proportion to buying power and demonstrated capability to pay a bill.  If we did ABC accounting on the example of the guitarist who always came back but never bought, he should be charged the variable labor cost, electricity and utilities for testing a guitar similar to the transmission loss charge of MERALCO which unfortunately is not even attributable to you -- yet we agree to pay for it because we have no choice.

In terms of testing and something I learnt from a friend, huwag ka na lang mag test kung wala kang pera bilhin ang i-tetest mo.  Pero kung may pera ka at hindi mo nagustuhan ok lang to reject the item. Lets just be clear that I am for testing because around 95% of all stuff in the stores are either bad sounding or easily obsolete by the next year.   

Grabe naman ito, pababayarin mo customer sa pag testing?... haha, kung ayaw naman pala mag serve ng sales person sa customer, he should quit being a sales person diba?... mag tanim nalang sya ng kamote... AGAIN, ITS THEIR JOB to assist customers...

[galingnamanon]

To be fair to Audiophile, their service has improved over the years
 

agree..apparently konti pa improvement kelangan..hehe

On this point alone, a person becomes a CUSTOMER if he decides to spend.

..kinda agree with this one too..i see where you're coming from..what i mean is ganito rin mindset ko (sa sarili ko)..pag "window shopper" lang ako..naiintindihan ko yung sales person pag me iba customer na pumasok na parang "sure buyer" at kelangan nya iassist (lalo na kung kulang sila sa tao)..me konting hiya ako sa kanila and naiintindihan ko trabaho nila is to make a sale (malay mo yung mga "VIP" malakas magtip..hehe..pagbigyan na..mahirap ang buhay..hehe)

..pero..nagpapaalam naman ng maayos sa akin yung salesperson - plus binabalik balikan nya ako..kaso hindi ito sa audiophile..konting pasensya lang on my part..and kung kelangan ko ng assistance asap..sinsabi ko naman sa kanila ng maayos..and gumagawa sila ng paraan..

..nakakairita lang siguro kung wala sila pinakita effort to assist you..konting effort lang kelangan..wag bastos at tamad di ba..at kung ang dahilan ay nabadtrip sa ibang customer..wag ilabas sa next customer..di naman sya yung nangbadtrip sa inyo di ba..forget the a-hole and "reset" for the next customer..

..service with a smile..hehe..professionalism..walang mawawala sa inyo..and everybody will be happy di ba..as opposed to being rude and tamad where you'll just piss people off..sira ang negosyo at dadami lang mga thread na ganito :p

If we did ABC accounting on the example of the guitarist who always came back but never bought, he should be charged the variable labor cost, electricity and utilities for testing a guitar similar to the transmission loss charge of MERALCO which unfortunately is not even attributable to you -- yet we agree to pay for it because we have no choice.

..sorry but this statement is kinda silly..di naman nagiiba basic salary ng salesperson whether he is assisting someone or not..electricity and utilities? kasama na yan sa operating budget nila..they expect people to test their stuff..

I think what analog.matt is saying is it pays to be cordial or polite. It's good practice and almost always works. I wouldn't take it too far as to look meek to the salespeople, though.

..this is the way to go..kaya naman eh if both parties just show respect and be polite to each other..maybe that's why i haven't had any "bad experiences" din


..haba na nito..sa susunod na nga lang yung iba..hehe..parang OT na nga..haha


last note to all (hehe):

sorry is always appreciated when sincere (IMO mukhang sincere naman yung mga apologies dito..acknowledgement is a good start..let's all keep things diplomatic sana)..pero..it doesn't mean much if nothing is done to avoid the same mistake/s..eh di puro sorry sorry nalang..pangit di ba..

..sana yung mga me personal issues..maayos na din..magkakapatid tayo sa bato at gulong!hehe


..konting respeto at hiya nalang sa isa't isa..

..sana maging learning experience para sa ating lahat ito for a better future..bwahaha..cheers!

[Boxedking]

I don't mean to be rude or kup@l but, parang nawala na ata sa topic yun usapan. Napunta na sa how the salesperson handles the customer. Aren't we suppose to discuss the AFTER SALES SERVICE?

[pekzman]

I don't mean to be rude or kup@l but, parang nawala na ata sa topic yun usapan. Napunta na sa how the salesperson handles the customer. Aren't we suppose to discuss the AFTER SALES SERVICE?

parang yung anti-christian guitarist ginawang anti-christian lang....  ngayon yung after sale service, ginagawang sale service lang...

[hiskoolstudes]

I don't mean to be rude or kup@l but, parang nawala na ata sa topic yun usapan. Napunta na sa how the salesperson handles the customer. Aren't we suppose to discuss the AFTER SALES SERVICE?

i agree with this!

@barabbas, ano ba ang company policy nyo with regards to repairs of products? dapat ba ang customer ang magdala sa service center nyo? or pwdeng asikasuhin ng branch.

Kasi sa tingin ko mas maayus kung pwdeng asikasuhin ng branch, kasi in the end, this would result into a satisfied and returning customer, pero baka di nyo naman policy yan. 

[stgmd]

Very well said... Amen.....

Share ko lang po mga kapatid... Marami na kakakilala sakin dito nag nagtatrabaho din sa music store... Well share ko lang yung naging expirience ko sa mga customers... i speak with the rest of sales person sa AP, Yupangco, Jb etc... Kung minsan nagkaroon din ako ng complain sa customer... well Mahirap iwasan yung complain sa customer, kahit pagbaliktarin ko man mundo nandyan na yan... On our experience mas marami kasing aroganteng customer kesa aroganteng staff... In short mas maraming buraot sa mga music store na customer... Yun nga lang hindi namin alam kung sino sino yun... 365 days a year yan kaharap namin... lalo na sa mga 2years or more na nagttrabaho sa mga music store everyday ibat ibang klase ng tao nakakaharap namin... to be honest may mga kilala din kaming super buraot na customer madami yan... But still we try to manage to be patient and polite... Sorry sa mga na-offened namin... we didnt mean to... Gusto namin kayo harapin lahat kausapin ng maayos serve namin kayo ng maayos dahil trabaho namin yan... Minsan Napapagod din kami or minsan nagiingat na din sa mga customers na mahilig magtest ng mamahaling gamit na hindi naman bibili in the end hanggang test lang, nalalaspag yung unit.. on our part its our job na ingatan din namin yung mga stocks, hindi kasi basta basta price ng mga instrument... Dahil madaming cases na nagasgas or damage ng mga customer yung mamahaling equipment... kapag nagkaroon ng blemish hindi naman customer ang mananagot, yung mga sales person... Mas maraming din cases nagtatanong ng pinakamahal pero wala naman palang budget for such item.. Kung magtanong halos bibilin yung buong tindahan... Mas madaming cases yan compare sa mga complain na natatanggap namin ngayon... we can say that dahil araw araw namin nakakasalamuha yung mga ganun klase ng tao.. but still we still approached them politely.. Sorry po sa mga nakatyempo ng bad day para sa mga staff ng music store... Nangyayari yan... Maiintindihan nyo din yan once na magtrabaho kayo sa music stores... we cant be perfect always... Alam nyo na yun kung bakit.... Hehehehehehe... Wala sana magagalit sa post ko... Once again sorry sa mga na-offend namin.... Enjoy and God Bless....

Just my 2 token...

Sir sa tingin ko po hindi masama na magtanong ang lahat ng papasok sa isang store, dahil lahat ay potential buying customer kahit pick lang ang bibilhin.

Share ko lang experience ko lately, minsan nagtanong ako sa isang salesman kasi may new item sila, wala pa ako balak bumili agad agad pero inasikaso ako at pinatest sa akin yung item. Nagustuhan ko naman, after that i said thank you at umalis nako. The next day bumalik ako at hinanap ko si salesman at binili ko agad yung item. Minsan kasi pag maayos ang kausap napapabilis ang transaction.

[analog.matt]

at least hindi sila tulad sa ibang bansa na aawayin ka pa ng salesman...

minsan nakakita ako ng kapwa customer na hiniritan ng :

"why are you wasting my time?" etc etc.

kulang na lang mag suntukan sila.

at least kung magalang ang pakitunggo, pagdating sa reklamo, safe side ka. pwede naman maging magalang but with strong words. then again, who wants a rough argument like the salesman mentioned above?

[Letour]

At least we never get called "Mamsir". Unles.......