Audiophile: feedbacks

[myke_ap_mcs]

Well it seems that not only AFTER SALES is bad, but also DURING SALES. haha.

Actually I think the reason why they do not put price tags is para makapagpatong sila sa price for their benefit.

Note that we can purchase as CASH or CREDIT basis (using citibank, hsbc, others). Even Cheques pwede bsata managers cheq, meron lang minimum amount I think.

Pag CASH they can put additional on top of the selling amount, sa kanila na yun. I think ganun yun. Kaya best siguro bumili using credit card, then cannot get their 'patong' immediately kase banks will pay the store and not the sales agent.

I think lang.

===============================================================================
Sir Erville.

1) wala kaming patong sa price for our own "benefit". may bracket discount kami sa item na i-purchased mo.

eto yung breakdown ng na purchase mo.
IBANEZ-TBX30R   7,700
 3% Disc               231
Total                7,469       

2)During sales naman anong part na naging BAD ako sayo? let me know?
3)at sa part naman ng  Repair maayos kung sinabi sayo at na -explain. Sorry kung ang repair service namin ay naka-Locate sa  marikina at hindi sa makati. we will work on this situation.  Sorry

Myke Ap Mcs

[lykenhowl]

ironic noh?  they did that so the staff could have a conversation with the customer pero parang ayaw naman tayo kausapin pag nagtanong.

So true! And also pinahihirapan lang nila sarili nila dito. There was this one time na nasa AP Makati Square ako na ang mejo maraming tao and lahat sabay sabay na nagtatanong dun sa Salesman, si Salesman naman di magkandauga-ugaga kasi ang daming nagtatanong tapos siya naman palipat-lipat ng pages sa pricelist so dahil mejo matagal ang pag-inquire umaalis na lang yung ibang customer.

[el dorko]

I chanced upon the Audiophile branch in Market! Market!, and was surprised to learn that they have price tags on their items-- guitars, amps, effects, etc. Sila lang ata ang AP branch na gumawa nito. Plus no douche-y sales guys, or at least wala naman akong napansin. 

[pualux]

let me check up on AP MOA kung nagimprove ba sila 

[Bart]

I was trying to locate AP MOA when I was on vacation there, couldn't find it. Info desk was out of maps.   

[toybitz]

Thanks for the input everyone, especially the thread starter.

Please allow me to address the foremost topics in this thread...
OT: Everybody's got their moods and nobody's perfect. This is true from the music store salesman who has to wake up early in the morning, deal with commuting and traffic only to arrive late and be penalized for every minute of tardiness...to the call center representative who gets [gooey brown stuff] all day at the help desk, who ends a call with "[apple] mo, kano!" fearing that his section might be closed down for not reaching quota...to the aspiring guitar god/black sheep of the family who cuts classes and takes his girlfriend to a nearby music store to show her a new song he learned only to be dismissed as "boy testing" and "buraot" by the store's staff.......the point of this short monologue is: Crap begets crap and I'm sorry that it happened to you.

Sincerely,
Eric de Leon

1.  while this could possibly be the reason for the attitude, then this isn't the right job for such person. Hell, I don't even know what job they could even apply for if such reasons were to stand between a customer and a salesman...it generally boils down that no business exists without transactions.

Ah! pwede pwede...pwede sila magtayo ng negosyo nila..ayon, doon sila lumugar.

2.  quota indeed....but then we cannot justify an armed and shooting bank robber who needs to feed his family of ten...

3.  re: boy testing...that's part of the job, whether bumili or not.

4.  IMHO...the possilbe scenarios above to create such a disturbing attitude were plainly...invalid.

[gunlak]

i recommend sa mga salesman na dapat meron silang sariling department. parang sa samash/guitar center.

may tao para sa bass stuff, guitar stuff, accessories etc.

may screening rin dapat wag hire ng hire

[Bart]

1.  while this could possibly be the reason for the attitude, then this isn't the right job for such person. Hell, I don't even know what job they could even apply for if such reasons were to stand between a customer and a salesman...it generally boils down that no business exists without transactions.

Ah! pwede pwede...pwede sila magtayo ng negosyo nila..ayon, doon sila lumugar.

Tama ka, bro, sa lahat ng mga punto mo. One's mood has no place within a profession where service is rendered. A colleague once said a very interesting point that set me straight when dealing with difficult clients and co-workers. He said 'Treat them like you would a barking caged dog. It can bark at you all day long, but still cannot take a bite at you'.

[H4cks4w]

too bad, napakalaking part pa naman ng population ng mga may GAS Syndrome ay member ng philmusic  
anong store ang competitor ng AP?  

[pualux]

too bad, napakalaking part pa naman ng population ng mga may GAS Syndrome ay member ng philmusic  
anong store ang competitor ng AP?  

lol parang plano mo magtawang ng boycott ah haha

[pitongjerome]

it just boils down to: DO YOUR WORK RIGHT.

we have our own jobs. if we dont do it right, madami magrereklamo, at pwede kami matanggal.

kayo rin ganun. so kahit ano pang personal problems ang meron TAYO, hindi dapat dalhin sa workplace.

medyo malas lang nga kayo, madaming musicians ang member ng philmusic.
mabilis kumalat dito kung sino ang workers na matino at sinong hindi.

eh kung sabihin kaya ng ibanez sa inyo: MAHAL YANG PRESTIGE NAMIN, MAHAL YANG EGEN NAMIN.. ayaw namin sabihin ang presyo, basta mahal yan! (halimbawa lang)

or defective ibby guitar: dalin niyo sa indonesia yan, or sa china, or japan

[H4cks4w]

lol parang plano mo magtawang ng boycott ah haha

di naman idol  

[turiguiliano]

too bad, napakalaking part pa naman ng population ng mga may GAS Syndrome ay member ng philmusic  
anong store ang competitor ng AP?  

lahat.

[constipation]

Sarap sanang mamili sa main ng audiophile kaso never na akong babalik dito

Malakas nga kumalat ang chismis dito sa forum malas lang nila nagkaroon ng online community ng mga musikero..

Yan tuloy..

[glassjaw_jc]

Overall good service? Go to Lito at AP Pioneer. At least he'll try to do something about your request. Best AP sales person I've encountered.

Testing? No problem! He'd probably let you test anything. I even compared multiple tuners for an hour. Kasama na testing ng bass at amp dun

Worst I experienced was at the main office. I'm never going back to that place ever.

[Jejan]

Ako hindi ko talaga gustong bumili ng gitara sa Audiophile, basura yung ichura ng mga items nila dun dahil hinahayaan nilang kalawangin mga strings and mga pickups dun. Kung yung mga naka display nga lang eh ambaboy na, what more kung yung mga naka stock.


TSK TSK TSK. Kaya hindi ako bumili ng Prestige eh, nakakatakot.

[edmund]

yung matanda sa paco branch,pinaka worst na encounter ko sa sales!

sabi sa akin-bibilhin mo ba?

sagot ko [chewbacca] ka pala e,pano ko bibilhin kung di ko pa nakikita ang hardcase ng actual?? ilabas mo muna!


i guess kups din ako pag kups din kausap ko hehehe


ako din di na babalik sa paco branch


nway sa alimall gusto ko service ng audiophile

[toybitz]

too bad, napakalaking part pa naman ng population ng mga may GAS Syndrome ay member ng philmusic  
anong store ang competitor ng AP?  

unang una na diyan syempre ang Philmusic! 

[Fret_warrior]

unang una na diyan syempre ang Philmusic! 

lol correct ka dyan!!

no. 1 competitor ng JB, AP, FP at lahat ng mga music store dito sa Pilipinas ay ang Philmusic 

[kimboy]

yung matanda sa paco branch,pinaka worst na encounter ko sa sales!

sabi sa akin-bibilhin mo ba?

sagot ko [chewbacca] ka pala e,pano ko bibilhin kung di ko pa nakikita ang hardcase ng actual?? ilabas mo muna!


i guess kups din ako pag kups din kausap ko hehehe


ako din di na babalik sa paco branch


nway sa alimall gusto ko service ng audiophile

ano reaction niya sa sinabi mo?

[edmund]

nagulat muna, tapos nag isip.after noon mukhang bmait at naging accomodating.kase ang bilis na gumalaw,di kagaya ng una parang tinatamad at padabog

[william251082]

^^^ hahhaaha tama lang yan para mapahiya yang mga ganyang buraot na trabahador!!!

[toybitz]

nagulat muna, tapos nag isip.after noon mukhang bmait at naging accomodating.kase ang bilis na gumalaw,di kagaya ng una parang tinatamad at padabog

pero binili mo yung hardcase?

[bill_navarette]

Myke MCS, read my PM to you.

re the Peavey amp, I agree heavy duty ang peavey. I have 2 Peavey Bandit I sold a few months ago. Parang 10 yrs na ata yun pero sobrang ok na ok pa rin ang sound. At wala pang problem mga knobs malilinis pa rin. Nung nagpunta ako sa audiophile wala ako napansing peavey e. Kc ang budget ko pang practice amp lang talaga so yung 30 watts na ibanez tbx30 ang binili ko. hehe.

na repair ko na nga pala, pero pag tinotodo ko volume parang puputok ang speaker. hehe. Oks lang kase pag gabi naka headphones naman ako e. note, wala ako nakitang warranty seal nung binuksan ko, ma check nga ulit mamaya paguwi baka hindi ko lang napansin. walang sticker o whatsoever e..

siguro picturan ko kung saan nasira ano? para maishare ko sa inyo. napunit yung foam na base ng reverb at natanggal yung wire connecting it. pina solder ko sa utol ko and ni glue ko ng super glue (10 pesos sa suking tindahan lol) yung foam. ayun oks na. hehe.

[jellogz]

I chanced upon the Audiophile branch in Market! Market!, and was surprised to learn that they have price tags on their items-- guitars, amps, effects, etc. Sila lang ata ang AP branch na gumawa nito. Plus no douche-y sales guys, or at least wala naman akong napansin. 

so true, saka hindi sila nag hehesitate na i-pa-test yung items nila