nag react na dotc dun sa pic ng top gear sa long queue ng taxis sa naia tinagged
[Admin 04] This is in response to Top Gear’s Facebook post dated 06 January 2017 showing a long queue at the NAIA Terminal 2 metered taxi stand with an accompanying complaint of overpricing of airport taxi fares.
The Department of Transportation (DOTr) yesterday directed the Manila International Airport Authority (MIAA), headed by General Manager Ed Monreal, to address the issues.
In response to the directive, the leadership of the MIAA held a meeting yesterday afternoon to discuss additional measures to resolve these concerns.
An immediate solution is to relocate the two taxi types in one area only. The employees of the said taxi companies will no longer be allowed to loiter.
The MIAA will be announcing additional procedures and innovations in the following days.
Rest assured that the Department does not condone acts of abuse from the transport service providers. Once proven, violators will be meted with the corresponding fines and penalties.
For complaints, please call the DOTr Action Center Hotline 7890, email:
actioncenter@dotc.gov.ph, Twitter @DOTr_PH or you may also message this FB page.
Contact: LTFRB Hotline 1342
NAIA Hotline: 877-1111 (24/7)
NAIA Customer Relations Center: 823-0669 (direct line)
877-1109 local 3079 (8:00 a.m. to 5:00 p.m.)