Audiophile: feedbacks

[randymarsh]

Ok ang customer service sa AP SM North and AP Robinson's Otis. 

AP MCS are very strict when you're checking there guitars.  It was 2 years ago when I went there. I was looking for an RG guitar. I took a guitar from the guitar hanger just to take a look at it closely but then, this small guy with a small voice (Mike ata yung name) sinabihan ako ng "oh, teka teka sir. Magpa assist kayo". Ako naman, medyo nangiba. Sa iba naman na music stores, hindi ganun. Talagang free-to-check and free-to-test kahit hindi sila natingin or nakabantay sayo. Kahit nga sa Guitar Center sa america eh.

Isa pa, tinanong ko kung magkano yung Ibanez MIMx na amp and sumagot naman siya. Tapos, tinanong niya ako kung ano daw ba yung target kong gamit. Sabi ko, "ang hanap ko ngayon ay simple lang na amp. Actually, marami pa nga rin akong target eh(sabay tawa)". Sinabihan ba naman ako na "dapat isa-isahin mo lang yung mga tinatarget mo na gamit. Hindi mo naman yan basta basta makukuha yan ng mabilisan". Medyo na-badtrip ako nun. Hindi ko lang pinapahalata.

Hmm.... Mabait naman si Mike. Pakiusapan mo lang ng maayos. He knows his customers well. I bought 3 guitars, 2 amps and dozens of pickups from him at palagi din may discount (that was 5 years ago nung nagtratrabaho pa ako sa Makati). Kadalasan puro mga Jem at Prestige ang nakadisplay sa MCS kaya assistance is required. Hindi naman lahat ng customer pare-pareho ang alam sa gitara.

At alam ko naglu-lurk din lang sa mga forums yun, hindi lang nag-popost.

Lito passed away already?

Damn.. I used to hang out in Audiophile in Robinsons Pioneer because it was fun chatting with him..

Damn... Sarap kausap ni Sir Tolits. Palagi akong niyayaya nun tumambay sa Audiophile dati at dalhin ko yung mga Ibanez ko. Nakakalungkot.

[makkkkk]

.


"Treat your customer, as you want to be treated as a customer, and there is only one boss. The customer. And he can fire everybody in the company from the chairman on down,
simply by spending his money somewhere else."


.

[iccurtepnhoj]

Hmm.... Mabait naman si Mike. Pakiusapan mo lang ng maayos. He knows his customers well. I bought 3 guitars, 2 amps and dozens of pickups from him at palagi din may discount (that was 5 years ago nung nagtratrabaho pa ako sa Makati). Kadalasan puro mga Jem at Prestige ang nakadisplay sa MCS kaya assistance is required. Hindi naman lahat ng customer pare-pareho ang alam sa gitara.

At alam ko naglu-lurk din lang sa mga forums yun, hindi lang nag-popost.

Damn... Sarap kausap ni Sir Tolits. Palagi akong niyayaya nun tumambay sa Audiophile dati at dalhin ko yung mga Ibanez ko. Nakakalungkot.

RIP.........sana meron pa katulad nya......sana naabutan ko cya sarap cguro kausap tungkol sa gears  .....

[Yui.Demonia]

yeap same guy, as mentioned by the post I quoted.

Sir Lito was the kind of guy you wouldn't hesitate to approach and ask. attentive and accomodating, always more than willing to assist

clients whether you're a regular or not.  he is in fact the direct opposite of what this thread is really about. 

syet. sknya ko din pina setup ung guitar ko nung una, sknya ko din nabili ung SH 12 SD pickup ko. ambait nga nun ni sir tolitz. RIP sir tolitz kng nsan ka man ngayon.   

[glassjaw_jc]

2 of the best AP sales reps for me is Tolits(RIP) of Pioneer and Mike of MCS

[rolexm]

I went to AP at around 7PM, opened the door and asked how much a particular guitar was. I was told the price.

I asked if I could test it and the guy says "Sorry sir, sarado na po kami. Balik na lang po kayo bukas."

...as he continues to noodle on one of the guitars for sale.

Tama ba' to?

[freemansj]

I went to AP at around 7PM, opened the door and asked how much a particular guitar was. I was told the price.

I asked if I could test it and the guy says "Sorry sir, sarado na po kami. Balik na lang po kayo bukas."

...as he continues to noodle on one of the guitars for sale.

Tama ba' to?

What branch?

[maxi_musikero]

I went to AP at around 7PM, opened the door and asked how much a particular guitar was. I was told the price.

I asked if I could test it and the guy says "Sorry sir, sarado na po kami. Balik na lang po kayo bukas."

...as he continues to noodle on one of the guitars for sale.

Tama ba' to?

baka gusto niyang mapalabas ang true tone nung guitar.

[gandydancer123]

I went to AP at around 7PM, opened the door and asked how much a particular guitar was. I was told the price.

I asked if I could test it and the guy says "Sorry sir, sarado na po kami. Balik na lang po kayo bukas."

...as he continues to noodle on one of the guitars for sale.

Tama ba' to?

damn..this is wrong..

[superbuni123]

baka gusto niyang mapalabas ang true tone nung guitar.

This. 

[ael_israel]

I went to AP at around 7PM, opened the door and asked how much a particular guitar was. I was told the price.

I asked if I could test it and the guy says "Sorry sir, sarado na po kami. Balik na lang po kayo bukas."

...as he continues to noodle on one of the guitars for sale.

Tama ba' to?

sana sinabi mo ganito "sir pwedeng patest magtatapping ako pramis" 

pero seriously this is wrong...sang branch to?! 

[silverbolt1097]

Hmm...napapasin ko na masyado na atang notorious ang audiophile sa bad customer experience.

[rolexm]

What branch?

I won't disclose na lang what branch. If anyone from AP sees this, I hope you realize that another possible customer has lost faith in your personnel.

[Itsmeepeeetah]

Dude a bandmate of mine works for AP Let me know what branch kasi iba iba yung closing time nila ata depending sa branch! message mo ko sa fb bro! medyo bastos nga yung ginawa sa yo! booo! 

[Gunslinger]

Never had bad experience with them. Good people. Dunno about other branches though.

[superbuni123]

Spill na sir para maiwasan.

[ael_israel]

I won't disclose na lang what branch. If anyone from AP sees this, I hope you realize that another possible customer has lost faith in your personnel.

ngek!! detalyehin mo kaya,  para mas magawan nila ng action to..just sayin bro..para kanamang showbiz niyan eh ahahhaa blind item amf! 

[maxi_musikero]

I won't disclose na lang what branch. If anyone from AP sees this, I hope you realize that another possible customer has lost faith in your personnel.

full disclosure bro! it will help a lot of folks here. 

[Itsmeepeeetah]

Never had bad experience with them. Good people. Dunno about other branches though.

Ako I've had my share of bad experiences with AP peeps although iba ibang branch hehehe Dati sa megamall branch sobrang negative ng nangyari sa kin kasi inonse ako ng tao nila dun....same din sa audiophile sa may madison...may taong bastos din... sa audiophile cubao ko nameet si Jessie sobrang bait! pati dito sa audiophile Eton sa tapat ng galleria andito sila sir James sobrang bait din! hehe Peace Kim!

[jefisipbata]

I won't disclose na lang what branch. If anyone from AP sees this, I hope you realize that another possible customer has lost faith in your personnel.

disclose the branch, otherwise sayang ang thread, magiging boy abunda blind item lang

[superbuni123]

disclose the branch, otherwise sayang ang thread, magiging boy abunda blind item lang

Tama

[rolexm]

MCS.

Pardon me kung closed di ba? Pero sana may extra mile naman. I rarely test anything for the sake of testing. I only test if i have the intent to purchase.

[maxi_musikero]

MCS.

ah notorious yan. solid walang kwenta.

[jefisipbata]

MCS.

Pardon me kung closed di ba? Pero sana may extra mile naman. I rarely test anything for the sake of testing. I only test if i have the intent to purchase.

it's their loss. best revenge is to never buy from that place again.

[stringman]

Maaga mag close mga shops sa MCS. I just don't know kung yung main entrance sa mall maaga rin mag sara.