I dunno if you have AT&T for your local phone line, but yeah, I had to train some of the agents of that program before. Just imagine this: I had to eat humongous amounts of food just to remove the stress I got whenever I ended a language training session with those guys. Ganun kasama ang state ng ESL dito sa Pinas, men.
Yes, AT&T is landline, DSL, and wireless provider.
Oh my... save them please!!!
You need to crack your whip and let 'em have it! Ang sama talaga. And aside from the "uhm, uhm", "sir" pa ng "sir":
Agent: "Uhm, sir, in case sir that we uhm get disconnected sir, uhm, can you be contacted sir uhm at telephone number XXX uhm XXX-XXXX sir?"
Me: "Taga Manila ka ba day?"
Agent: "Uhm actually sir, we're not allowed sir to uhm tell our customers sir where uhm we are located sir. We're just uhm part of a global call center sir here in the Philippines sir."
But despite being extremely annoyed, I end up being a little extra patient with them because, hey, kapwa Pinoy eh.
